National Tire & Battery (NTB) is a well-regarded tire retailer and auto service provider, known for its excellent customer service and competitive pricing. Customers appreciate the shop's commitment to sticking to their promises and fitting them in for same-day service when needed. Many reviews highlight the team's reliability, honesty, and top-notch workmanship in handling various vehicle issues, from tires to brakes and more. NTB’s staff is noted for being friendly and professional, with one employee going above and beyond to assist a traveler in distress by coordinating a tow and ensuring a smooth experience. The location in Richmond is convenient, and customers feel they receive fair pricing without pressure to upsell unnecessary services. Overall, NTB is highly recommended for anyone looking for trusted service and value for their vehicle needs.
Outstanding service. Replaced a tire in 20 minutes. Super friendly and helpful staff
October 2026
I came in for a tire replacement and Davis (and team) got it done in an hour! He was extremely kind and made sure to show me all of the options for different prices and brands of tires. He also showed me specifically what was damaged on my tire so I understood what repairs needed to be done! Thank you!
October 2026
Everyone was really helpful and they were able to solve the issue with no problems
