I could not have asked for better customer service than what I have received with this bank i highly recommended them . Marie has went over and beyond at providing excellent customer service. thank you partners
December 2020
I’ve been a member of The Richmond Credit Union for over 35 years. About 5 cars later and consolidation loans, they’ve been there to help. Ms Lois, Manager has been there as long as I’ve been a member and I’ve always appreciated the knowledge and experience she and her staff have shared with me through the years.
March 2020
All the tellers and account managers are super professional, courteous and knowledgeable.
Our Federal Building branch is open by appointment only and is easily accessible to members in Downtown Richmond. Located just off E. Broad Street near I-95 in the city’s financial district, this branch is convenient to the areas of Church Hill, Oregon Hill, Jackson Ward, Monroe Ward, Manchester and Shockoe Bottom as well as to members who work or study at VCU and MCV.
The Federal Building branch offers lobby hours and ATM access. We validate parking for members when they use the public parking garage located directly behind the building.