Pearson Hyundai in Richmond is a trusted dealership known for its wide selection of new and used Hyundai vehicles, along with excellent customer service. Customers appreciate the friendly and knowledgeable staff, who are dedicated to making the car buying and service experience smooth and stress-free. Many reviews highlight the professionalism and thoroughness of the team, with staff members going above and beyond to assist customers. For example, one customer praised Justin Silver for his trustworthiness and helpfulness during a recent purchase, noting how he made the process easy despite a stressful situation. The management team, including Scott and Ross, regularly check in to ensure customers are satisfied and questions are answered. Service visits are also praised for their quick and professional handling, especially when issues are addressed efficiently. Customers mention that the team is polite, helpful, and takes the time to explain everything clearly. The dealership’s staff, including team members like Casey, are consistently described as pleasant and helpful, making repeat visits positive experiences. Overall, Pearson Hyundai is recognized for its great deals, teamwork, and commitment to customer care, making it a preferred choice for those in Richmond and surrounding areas seeking quality vehicles and reliable service.
Excellent customer service and best deals in town. Preston was great, he helped me with the entire process and answered all my questions. Thank you!
October 2025
I have taken my car in multiple times and everytime I do I have spoken to Casey. He is always very pleasant and super helpful. I want to give a big thanks to everyone for making Pearson a great place to do business with.
October 2025
Great dealership to work with. I purchased my truck over 2 years ago and after a total loss accident I worked with Angie in the Finance department and she was awesome. Angie explained the Gap insurance process, gave me all the paperwork I needed and handled all the dealership paperwork for the claim. Great service from... read full comment
