Pearson Hyundai in Richmond is a trusted dealership known for its wide selection of new and used Hyundai vehicles, along with excellent customer service. Customers appreciate the friendly and knowledgeable staff, who are dedicated to making the car buying and service experience smooth and stress-free. Many reviews highlight the professionalism and thoroughness of the team, with staff members going above and beyond to assist customers. For example, one customer praised Justin Silver for his trustworthiness and helpfulness during a recent purchase, noting how he made the process easy despite a stressful situation. The management team, including Scott and Ross, regularly check in to ensure customers are satisfied and questions are answered. Service visits are also praised for their quick and professional handling, especially when issues are addressed efficiently. Customers mention that the team is polite, helpful, and takes the time to explain everything clearly. The dealership’s staff, including team members like Casey, are consistently described as pleasant and helpful, making repeat visits positive experiences. Overall, Pearson Hyundai is recognized for its great deals, teamwork, and commitment to customer care, making it a preferred choice for those in Richmond and surrounding areas seeking quality vehicles and reliable service.
Great dealership! Good cars and prices, and I got fantastic service from salesman Justin Avirom, who helped me find the car I wanted with no pressure. If you need a car, try Pearson!
August 2026
This is my 3rd purchase at this location. Salesman, George Best is very nice and knowledgeable. He always makes me enjoy my buying experience there.
July 2026
Service advisor Krystal Woodson is the best!! She provided excellent customer service!! Krystal was very patient during my decision making and made the whole process seamless!!!