Preston's Automotive Service has been a trusted name in car repair since 1966, known for its honest service and dedication to creating long-lasting customer relationships. Customers appreciate the team’s reliability and willingness to accommodate urgent requests, often expressing gratitude for the exceptional service received. One satisfied customer highlighted that they trust Preston’s recommendations without question, reinforcing the shop's reputation for integrity. The business is recognized for its prompt communication, as seen when a customer received a fair quote for a fuel line repair and was pleasantly surprised by a lower final cost due to a quicker fix. Many clients also return for state inspections and routine maintenance, consistently reporting positive experiences. The friendly, “mom and pop” atmosphere makes customers feel valued, and they often recommend Preston's to others. Overall, Preston's Automotive Service stands out for its professionalism, kindness, and commitment to customer satisfaction, making it a preferred choice for auto service needs in the Richmond area.
As the sign says out front, honest and fair. Justin and Jimmy gave me peace of mind for my daughter to drive back to college. I am truly grateful for their help!
September 2025
We called and made an appointment to get an inspection. They told us to just bring it buy. No time at all it was done. Thanks for the quick friendly service
August 2025
Thank you for figuring out why my car was acting weird today. It’s running so much better now. You guys always stay trustworthy and continue to do quality work for affordable prices. I am extremely grateful for all the work you guys have done for so long.
