Preston's Automotive Service has been a trusted name in car repair since 1966, known for its honest service and dedication to creating long-lasting customer relationships. Customers appreciate the team’s reliability and willingness to accommodate urgent requests, often expressing gratitude for the exceptional service received. One satisfied customer highlighted that they trust Preston’s recommendations without question, reinforcing the shop's reputation for integrity. The business is recognized for its prompt communication, as seen when a customer received a fair quote for a fuel line repair and was pleasantly surprised by a lower final cost due to a quicker fix. Many clients also return for state inspections and routine maintenance, consistently reporting positive experiences. The friendly, “mom and pop” atmosphere makes customers feel valued, and they often recommend Preston's to others. Overall, Preston's Automotive Service stands out for its professionalism, kindness, and commitment to customer satisfaction, making it a preferred choice for auto service needs in the Richmond area.
They are constantly busy so things take a little longer, but I've never had a complaint for the work that they do. Mainly they do inspections for me as I usually do my own repairs.
August 2026
I have been going to Preston's for years and have always had a great experience. The owner is great, the mechanics are top notch and they are very honest with their diagnoses. I highly recommend them for your auto servicing.
July 2026
Price of everything is up these days but these guys do good work. Thanks for keeping me on the road.
