The Richmond Marriott offers outstanding facilities and fabulous rooms, making it a top choice for travelers. Its great location is within walking distance of many restaurants, and the safety and friendliness of the area add to its appeal. Guests consistently praise the hotel’s amenities, food, and drinks, describing them as absolutely great. The staff is highly professional, helpful, and attentive, with many reviewers highlighting exceptional customer service from team members like Anthony and MiAngel, who go above and beyond to assist guests. The hotel’s hospitality is often described as kind, caring, and top-notch, ensuring a warm and welcoming experience. Overall, visitors find the hotel to be phenomenal, with exceptional guest service, clean and comfortable rooms, and a convenient, friendly environment that makes them eager to return.
Excellent stay at Richmond Marriott on broad st- they had the best M Club with many snack options. The Gym on the property was nice and clean with many exercise machines and free weights. Service was amazing!!! Overall excellent stay
February 2026
I love staying at Marriott in Richmond. Mymy is fantastic! She is delightful and incredibly helpful. All staff at this hotel are amazing!
February 2026
Best ever stay. Feel Like royalty the minute I drop off car.