Truck Enterprises Richmond is a highly recommended Kenworth service shop known for its prompt, professional, and knowledgeable service. The team, including everyone in parts and service, is consistently described as helpful, good people who go above and beyond. They are recognized for getting customers in and out quickly, especially during emergency breakdowns, and will take a truck in right away to keep it rolling as fast as possible. The mechanics are top-notch, the best in their field, with a mastery of repairs and excellent customer service. Staff work thoroughly to address every question and work with warranty providers to help with repairs. Customers report having their trucks diagnosed and fixed within hours, appreciating the shop as their go-to choice for reliable and prompt repairs.
Bubba and the night shift were very informative and helpful. We appreciate the service.
January 2026
Great service, came in at 5pm ish because of dpf sensor failures and a few other things, they got her fixed and road ready within the six ish hours before the closed, thanks for getting me rolling again guys.
March 2024
Everyone in parts and service try to be as helpful as they can. Robert, Josh, Ashley, Brittany and Sierra are responsible for the 5th star. Thanks guys!
