Atlantic Union Bank in Carytown, Richmond, VA, is highly praised for its exceptional customer service and professional staff. Customers appreciate the friendly and attentive approach of the team, with many highlighting employees like Gregory and Jaylan for their helpfulness, patience, and expertise. Gregory is commended for his patience and ability to resolve issues effortlessly, with some noting he would make a great manager. Jaylan is recognized for his efficiency, thoroughness, and professionalism. Customers feel valued and well taken care of, often mentioning that their experiences here are better than at other branches they have visited over many years. The bank offers a variety of personal, business, and commercial banking services, and is committed to exceeding customer expectations. Federally insured by FDIC and an Equal Housing Lender, Atlantic Union Bank strives to provide a positive banking experience for everyone.
Gregory Brown, the branch manager at Atlantic Union Bank in Carytown, has provided outstanding customer service and support.
July 2025
I have never had a banking experience as positive as we have had here in Carytown. They always have time and remember us. I highly recommend them.
June 2025
Gregory helped me and had the patience of Jesus Christ. I have not been able to set this thing up on the phone forever and he effortlessly did it for me. I give him all the props. I really appreciate him. He needs a raise by the way.
