Atlantic Union Bank in Carytown, Richmond, VA, is highly praised for its exceptional customer service and professional staff. Customers appreciate the friendly and attentive approach of the team, with many highlighting employees like Gregory and Jaylan for their helpfulness, patience, and expertise. Gregory is commended for his patience and ability to resolve issues effortlessly, with some noting he would make a great manager. Jaylan is recognized for his efficiency, thoroughness, and professionalism. Customers feel valued and well taken care of, often mentioning that their experiences here are better than at other branches they have visited over many years. The bank offers a variety of personal, business, and commercial banking services, and is committed to exceeding customer expectations. Federally insured by FDIC and an Equal Housing Lender, Atlantic Union Bank strives to provide a positive banking experience for everyone.
Damien and Greg are the best! Despite not having an appt Greg went out of his way to accommodate me. Well done. John T
March 2026
This branch, on Cary and Thompson st is “THE BEST BRANCH” of Atlantic Union in Richmond under the direction of Mr. Gregory Brown. Damien and Cory are also amazing! Thank you all for your compassion and kindness! Kitt Finley-Parker
February 2026
The tellers are very nice, cool, and patient, even helped me find my favorite lollipop flavor lol, very good branch whenever I come in
