Verizon Authorized Retailer in Richmond, VA, Victra, strives to create the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the store's representatives, particularly William "Will" and Vernon, for their exceptional service, knowledge, and communication. They have been described as kind, professional, and thorough, ensuring that customers receive the best possible assistance, whether it's setting up new phones, transferring data, or reviewing phone plans.
Love this location! The staff is extremely helpful. Myles bent over backwards to accommodate us and help us with our needs.
July 2024
William “Will” was very kind and knowledgeable. I went to trade in my phone and it was a breeze! He even helped me set up my new phone with the screen protectors. He went through all the different perks that Verizon offered to make sure I was getting the best bang for my buck! Thank you all so much!
July 2024
Priscilla was amazing! I struggled with getting my phone, and effortlessly she assisted me with no issues !