West Broad Hyundai Service is known for its excellent customer service and welcoming atmosphere. Many customers have had positive experiences, especially first-time Hyundai owners, who appreciate the staff's willingness to answer questions. The service center efficiently handles repairs, with one customer noting a flat tire issue was resolved quickly, while another praised the service for taking less than an hour. The waiting area is comfortable, featuring amenities like an espresso machine and proximity to nearby restaurants, making it easy for customers to relax or grab a bite during service. The staff, particularly a service technician, is recognized for being friendly, helpful, and attentive. Customers feel a strong connection to the team, leading them to return for future vehicle purchases and service needs. Overall, West Broad Hyundai Service has built a reputation for being a reliable and pleasant choice for automotive care.
I had a wonderful experience at location, this is my first hyundai. I normally drive a Dodge. I'm learning. And they are allowing me to ask the questions and giving me the answers that I need.
October 2023
Great experience. Less than an hour for service and Lee provided excellent customer service.Service: General repairs & maintenance
September 2023
Nice waiting area! I was able to test drive several vehicles.Very good selections & prices negotiable! I went home in my new smaller SUV after a very informative salesman walked me through the process!
