West Broad Volkswagen is a dealership convenient to Richmond, VA, offering a great time to buy or lease a new VW with wonderful offers. The experienced sales staff is eager to share knowledge and enthusiasm, treating customers with the utmost care. The service department provides friendly, prompt, and professional service, with appointments easy to make. Customers report being in and out quickly for routine maintenance at fair prices, and even for urgent issues like a flat tire, which was handled efficiently. Staff are courteous, explain all procedures, address questions, and complete work very quickly, often ahead of schedule. Many customers are very pleased with their purchases and recommend the dealership.
William was professional and nice to deal with. Service was good, they had my car done the same day!
August 2026
The staff was friendly as always. Very quick and efficient. Highly recommend!
August 2026
This was easy to schedule, and because they know you, it's easy to drop off, and they text when your car is ready. It is a straightforward process! I wholeheartedly recommend West Broad Volkswagen!