AT&T Store in Roanoke provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans, including unlimited options. Customers appreciate the exceptional professionalism and expertise of the staff, who are known for their outstanding listening skills and patience. Many reviews highlight the helpful and friendly nature of the employees, with specific mentions of the manager and team members who go above and beyond to ensure a positive experience. Knowledgeable staff members take the time to educate customers about their choices without pressure. The store is recognized for its commitment to customer satisfaction, making it a reliable destination for anyone looking to upgrade their devices or services. Overall, the AT&T Store in Roanoke is praised for its excellent customer service and supportive environment.
The professionalism, expertise and customer experience was exceptional. The listening skills and level of patience was extraordinary. Will upgrade 4 phones because of the support and focus dedicated to this visit.
May 2025
After seeing an ad I was curious and decided to go to the Valley View store to inquire about changing my service to save some money. The employees there were super nice and helpful. The store manager went above and beyond to answer questions and make my experience happy one. I’m truly grateful for my pleasant experience.
June 2024
Worked with Kyle Tat. Patient and thorough. Set up new phone and connected with the Bluetooth in my car. Pleasure working with him.
