The AT&T Store in Roanoke provides a welcoming environment with a friendly and professional staff. Customers report being helped promptly upon entering the store, with staff members quickly addressing their needs. The store offers a variety of phones, tablets, smartwatches, and connected devices, as well as flexible wireless data plans, including unlimited options. Many reviews highlight the helpfulness of employees who are knowledgeable and willing to resolve issues, even those related to other carriers. Customers appreciate the transparency regarding charges and the overall pleasant atmosphere, making it a great place for AT&T services. The staff's kindness and patience, especially towards families, contribute to a positive shopping experience.
Jancel was a very nice knowledgeable representative I spoke with today.
July 2026
Andrew was a very helpful, knowledgeable, and kind employee. I have the perfect phone for my needs. He was forthright and willing to answer any questions. Thank you again!
July 2026
Son broke his phone right before vacation. Andrew was able to see me first thing next morning. He got me set up with a new phone for my son AND was able to get me a lower monthly bill!! Recommend this store for anyone!
