The AT&T Store in Roanoke is known for its excellent customer service and helpful staff. Customers frequently mention the professionalism and attentiveness of employees like Jordan, Anna, Lacy, and Ken. Many have praised their ability to provide great advice and quickly assist with phone upgrades and purchases, making the overall experience smooth and efficient. The store offers a wide range of devices, including phones, tablets, and smartwatches, along with various data plans, including prepaid options with no contracts or credit checks. Customers appreciate the knowledgeable staff who can resolve issues swiftly, enhancing their satisfaction with the store's services. Overall, the AT&T Store in Roanoke is recommended for anyone looking for quality products and exceptional service.
Darius by far has been more than helpful with information, expertise and professionalism. AT&T is fortunate to have him as an employee.
March 2026
I believe there's nothing better than dealing directly with AT&T; third-party providers are only concerned with making sales without caring about providing quality service.
March 2026
Customer service was good. Helpful, professional, good experience. Rep that helped us was Darius.
