The AT&T Store in Roanoke is known for its excellent customer service and helpful staff. Customers frequently mention the professionalism and attentiveness of employees like Jordan, Anna, Lacy, and Ken. Many have praised their ability to provide great advice and quickly assist with phone upgrades and purchases, making the overall experience smooth and efficient. The store offers a wide range of devices, including phones, tablets, and smartwatches, along with various data plans, including prepaid options with no contracts or credit checks. Customers appreciate the knowledgeable staff who can resolve issues swiftly, enhancing their satisfaction with the store's services. Overall, the AT&T Store in Roanoke is recommended for anyone looking for quality products and exceptional service.
We went in today and do a simple switch of a phone, but Andrew was so great to work with that we ended up upgrading another. Highly recommend him if you need anything at all!
January 2026
We were setting up several phones. Annah at the AT&T store was wonderful, knowledgeable and so patient with us. I would have given a 10 out of 10 if there was an option.
January 2026
Hannah was great, helping us set up our new phones. Finding our old apple accounts. Simply the best.
