The AT&T Store in Roanoke is known for its excellent customer service and helpful staff. Customers frequently mention the professionalism and attentiveness of employees like Jordan, Anna, Lacy, and Ken. Many have praised their ability to provide great advice and quickly assist with phone upgrades and purchases, making the overall experience smooth and efficient. The store offers a wide range of devices, including phones, tablets, and smartwatches, along with various data plans, including prepaid options with no contracts or credit checks. Customers appreciate the knowledgeable staff who can resolve issues swiftly, enhancing their satisfaction with the store's services. Overall, the AT&T Store in Roanoke is recommended for anyone looking for quality products and exceptional service.
Breon provided me the best service possible this morning for an unusual issue with my phone that took a bit to fix. He did this while trying to help other customers. He deserves a raise or a promotion!
May 2025
Jordan was fantastic! He gave me such great advice in buying my IPad 2 months ago that I returned yesterday to trade in my IPhone. If you are looking for an excellent store and sales representative, stop here to see Jordan
April 2025
Awesome experience! Super helpful and knowledgeable.
