Dealing with Truist is the worst banking experience I have every had. Now you can not even call and talk to someone at the local branch without first setting an appointment. Today they charge my savings account $500 for something called Forced Pay Debit Memo Rec offset. Does anyone know what that is?
May 2022
Absolutely the worst customer service experience from a bank EVER. If you use Trust, DON'T USE THIS BRANCH. if you are considering going with Trust as a new bank. DON'T.
December 2021
Very rude staff they look at people og color like they are going to rob them
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
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Specialties: Online Banking, Checking Accounts, Mutual Funds, Business Checking Accounts, Business Loans, Savings Accounts, Insurance, Mortgages, Financial Planning, Refinancing, Stocks, Business Credit Cards, Personal Loans, Home Equity Lines of Credit, Credit Cards