Cox Store in Roanoke offers a wide range of services to keep customers connected and up-to-date with the latest technology. The store provides ultra-fast Multi GIG Internet, next-generation 5G mobile plans, and the newest mobile devices and accessories. Customers appreciate the personalized support from friendly staff who help upgrade tech, explore exclusive deals, and solve issues efficiently. For example, one customer praised a staff member named Aaron L for quickly identifying why their routers weren’t working and providing a free Cox router, resulting in reliable internet. Longtime customers have trusted Cox since the early days of cable TV, citing good service and competitive prices, especially after switching from cable to Wi-Fi on Roku TV. However, some users experience frequent internet outages, with one noting the service goes down multiple times daily, which is frustrating. The store’s technicians, including a highly recommended team member named James Blankenship, are known for their professionalism, friendliness, and helpfulness, ensuring customers receive quality support. Overall, Cox Store in Roanoke combines speed, reliability, and dedicated service, helping customers stay connected at home and on the go.
I’ve just wanted to give a great review to Jamila. I have been working with her on my account for over the last year. She is very knowledgeable and cares about her customers.
August 2026
Great service.They solve my issue within 5 minutes.Very knowledge, smart and patient associate.
July 2026
Kylie helped me today and was great. Thank you, Kylie
