Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
5202 Aviation Dr NW, Roanoke VA 24012 Hours
About Enterprise Rent-A-Car
This Enterprise Rent-A-Car location is very small, situated at the Roanoke airport with a cramped parking area. The staff is noted as extremely friendly, nice, sweet, and working hard. However, the location is very short-staffed, with only one agent serving multiple brands, leading to long waits and customer frustration. The process can take over half an hour. While some rentals are quick with clean, great-running vehicles, there are inconsistencies with vehicle availability compared to what is promised by phone. The limited staffing impacts the overall customer service experience.
Most Recent Reviews
February 2026
Blacksburg Roanoke Airport location and staff are always great. I've never had any issues or concerns using this location.
January 2026
Representative was knowledgeable, efficient and friendly.
December 2025
Rented a car from Mike—smooth, easy, no drama. Guy had that calm confidence, like he’d already thought three steps ahead. In and out, keys in hand, road wide open. Sun low, engine hummin’, destiny ridin’ shotgun. I didn’t just rent a car—I stepped into a better version of my day.
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