About Mattress Firm Outlet - Roanoke Electric Road
Mattress Firm Roanoke Electric Road is known for its helpful and friendly staff who prioritize customer needs. The store’s team, including knowledgeable Sleep Experts, dedicate over 200 hours of training to help customers find the perfect mattress, bedding, and essentials. Customers appreciate the attentive service, with staff focusing on serving rather than just selling, ensuring they get the right mattress for their needs. The store offers a wide selection of top brands like Sealy®, Tempur-Pedic®, and Serta®, and provides confidence with the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Customers report positive experiences, highlighting the staff’s patience, helpfulness, and expertise. Many mention that they found ideal mattresses at good prices and appreciated the personalized assistance, including help with pillows. Overall, Mattress Firm Roanoke Electric Road provides a seamless shopping experience focused on customer satisfaction and quality sleep solutions.
The store manager Robert, made the experience, very pleasant. He was very knowledgeable and very polite. We were very pleased with what we ended up purchasing. He was a fantastic example of customer service. Give him a raise, seriously.
September 2026
Absolutely phenomenal service. If you need a new mattress, no where else in the city competes
September 2026
Alexis did a great job helping me find what I needed
