Donna Harvey is the best, bought a jeep and she has helped us with that loan and few other financial things !! I'm soo pleased to be able to call her and she helps me right away. Calls back promptly!! I have no complaints at all !! She's the best!!!
April 2023
I had an issue with a disability claim on a vehicle loan. I called the Hershberger Road, Roanoke VA branch and had the pleasure to speak with Melissa. She helped me through the entire process. I don't know what I would've done without her.
November 2022
The new facility downtown Roanoke is very nice and the people there are so very professional and kind! They greeted me with a smile from the front door to the tellers.
The Member Service Center is part of Member One’s network of branches across Southwest and Central Virginia. Full-service branch providing financial products, services, and information for individuals and independent businesses. In addition to being a Retail Center, this location is also home to our Real Estate Center and Business Services Center.