The Verizon store on Electric Road provides an exceptional in-person wireless experience. Customers report wonderful, exceptional, and highly recommended service from very kind, helpful, patient, friendly, professional, and knowledgeable staff. The consultants go above and beyond to help with issues like fixing messaging problems, upgrading phones like Apple iPhone or Samsung Galaxy, selecting phones and accessories, and setting up accounts with the latest promotions and discounted streaming services. The location is highly recommended for anyone looking for great service, with many customers stating they will return for any future needs.
John Melki went above and beyond to help me with some issues, and set me up on a new phone within an hour. It was affordable and easy to upgrade. Will visit this store again if I have any future issues
June 2024
John did an absolutely great job. I've never had anyone spend as much time with me and help me out.
June 2024
Ross Agee has been my go to Verizon guy since we made our move back to Roanoke a few years ago! Always going above & beyond, he has been extremely helpful to me and our whole family…highly recommend Ross to keep you connected in this rapidly changing world!
