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“My service advisor, Mak, was very professional and courteous. My vehicle was fixed very quickly and Mak called me as soon as it was completed. Very smooth and pleasant experience.”
“Service really stepped it up. Coffee bar and waiting area were great. Kevin was great to work with. Appreciate the video of scope of work. Comparable in service now to Page Auto group’s Audi dealership, which is my litmus test for quality service departments.”
“Recently bought a car from here. I generally carry a considerable level of skepticism when buying. I'm 6 hours away from this dealer and the price was pretty right on this car. The salesman sent me all requested photos ahead of time and was very straight up about the existing issues the car had. No gimmicks. No games. I arrived to find exactly what he described. I recently took it to my mechanic for PA inspection and everything looked good.
I didn't expect a perfect car, used cars rarely are. And the salesman did not try to lie to me and tell me he was selling me a flawless diamond. He was honest about the only issue I've seen on the entire car and the condition of it.
That honesty there has completely gained my respect. More dealerships should be upfront and honest like these folks were. I'm very happy with the car. I've put on 1800 miles already in the 3 weeks I've had it and continue adding by the day. Give these folks a chance. Honest dealerships need rewarded in this world.. there aren't enough out there”
“I recently purchased a car from David and he made the experience very easy for me. He prioritized my needs and was a great communicator. He answered any questions I had and was very genuine.”
“Bought an 07 Chevy truck from the car guys. Excellent customer service! Doug and Bibin were extremely helpful and they got me the truck for a very affordable price. Definitely gonna be buying from these guys again.”
“I was able to shop for my vehicle online. I was looking for something local, and even though it was a few less miles and a little more than I wanted to spend I felt the trade off was worth it. I scheduled the test drive online, and the vehicle was ready to go at the appointed time. It was what was represented online, no hidden blemishes or issues. The sales person I worked with was great - he was helpful and eager to serve. Buying it was a no-brainer and they couldn't have made the process any easier. I didn't come with a check, but was able to transfer the down-payment from an online bank, and completed all the paperwork right there at the sales person's computer terminal. If this car existed on Facebook Marketplace maybe I would have paid a little less for it, but you have to find, communicate back and forth, make sure the car is what is advertised...so much extra work goes into that and I just didn't have the time. Great experience.”
“I just wanted to thank mo for selling me and my wife a great car for our son at the most reasonable price that we could find for the car he wanted.I had one small problem nothing to do with car and mo took care of it with no problem or questions asked i will be buying all my cars from mo from now on and referring everybody I know to him Thanks again”
“Shout out to Mark! After having such a horrible experience at another Hyundai dealership I was nervous to go to another, but west broad Hyundai was completely different. Mark found the issue with my car and was so nice to work with. Wish I would have come much sooner for my previous issues, but so glad I now know I can come and have a great experience. Thank you so much Mark and crew!!”
“Over the years my wife and I have bought about 6 cars from. We're aware that Carmax call center representatives do not always receive the respect that they deserve. As such, I'd like to say thanks to the following individuals:
Britt - She actively listened to my needs and focused on understanding. She made me and my wife feel heard and valued rather than just rushing to a solution. Her effective problem solving and solutions helped educate me about Carmax in a clear and positive manner.
Bobby - His professional, friendly language conveyed efficiency and dependability he communicated in an organized and accurate manner. He managed time well during our call while still delivering reliable information.
We're on our way to Carmax Gastonia (An amazing team) to buy a car.
Lucas is our sales person. They're handling everything and making this most recent purchase super easy for us.
Thank you Carmax!”
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“We had a great experience buying two vehicles in All Stars Automotive. The Process went smoothly and we are very happy with our purchase.
Diana and Rene were very helpful.
Thank you again!”