Kroger is a well-regarded grocery store that provides a vast selection of food and household products. Customers appreciate the variety of groceries, including fresh produce, meats, seafood, dairy, and organic items. The store layout is user-friendly, making it easy for shoppers to navigate the aisles. Many reviews highlight the friendly and helpful staff, who contribute to a positive shopping experience with their kindness and smiles. While most visits are enjoyable, there have been some issues with order pickups. One customer experienced a delay and difficulty with customer service but noted that the staff eventually resolved the issue and offered compensation. This shows that, despite occasional hiccups, Kroger values customer satisfaction and strives to improve service. Overall, Kroger is seen as a convenient one-stop shop for savings, featuring great weekly specials and even a gas station. The Lakeside Kroger location, in particular, receives praise for its product selection and friendly employees, making it a preferred choice among customers.
Store is turning away customers 10:50 p.m. even though hours say that they close at 11:00 p.m.
September 2025
I especially like the Kroger at West Lake and the Kroger in Vinton, they are larger newer stores, very clean and huge selection of everything
August 2025
Went cashier-LESS there for a while. So I have avoided them but my wife wanted some of the tiny cocktail shrimp that only Krogers carries. They had the shrimp AND CASHIERS!
