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“Exceptional service from Jennifer and Elijah!
Even though I was not quite ready to make a purchase, Jennifer and Elijah provided outstanding assistance in helping me plan and decorate an entire house. If this is the level of service customers receive before making a purchase, I can only imagine how amazing the experience will be once I actually buy my furniture.
When I arrived, my intention was simply to explore options at this store and several others. However, by the time Jennifer and Elijah finished helping me, I was completely sold and no longer felt the need to look anywhere else. They helped me find everything I needed to furnish my home.
They are truly magnificent. Their customer service is the kind that keeps customers coming back time and time again. Thank you, Jennifer and Elijah, for providing such exceptional service. You made this a wonderful shopping experience, and I look forward to returning.”
10AM - 5:30PM
1011 Commerce Rd, Richmond
Furniture Stores
“Excellent customer service! I called LaDiff yesterday for advice on a leather recliner, and Lea (designer) went completely above and beyond. All over the phone and text, she checked inventory, provided delivery options, and sent over quotes in no time. I was incredibly impressed by how well she knew her stock and how quickly she calculated timelines for special orders. To top it off, I texted her a photo of my room, and she used an AI tool to reply with pictures of how the furniture would actually look in my space. She truly went the extra mile - highly recommend working with Lea!”
“Rachel was super helpful and informative! We are so grateful for all the time she spent with us making sure we had all the information we needed to make the best mattress decision! Very personable - we could have stayed and chatted all day! We are excited for some amazing sleep!
Also, ask about their add ons because they are super affordable and SO WORTH IT!”
10AM - 8PM
4746 S Laburnum Ave, Richmond
Furniture Stores
“Doug, the sales representative was fabulous. He was very knowledgeable when I told him what I wanted. He showed me several mattresses and gave me all the information I needed to make a informed decision. He is very friendly and I will definitely come back there for any future needs.”
“Ya'll, if you need a mattress and are in the Mechanicsville area stop in and see this fella, extremely helpful, great sense of humor and being the only salesman in the store with 2 other couples, we never felt neglected. He bounced between the 3 couples like the pro he is, answering any and all questions. It was just a great experience that I was dreading with everything else thats been going on this week.”
“Lexi was so great. She made me feel comfortable, didn’t use any sales gimmicks and she was very knowledgeable of all the mattresses. I’m very excited about my new mattress that’s coming!”
“I were impressed with a pleasant, patient and Kind attitude. Ms. Linda was Amazing and I appreciate her clearly!☺ Good job 👏 👍”
“Matt and his team did a beautiful job on our vintage Brown Jordan Thinline set. It is over 50 years old and was more than showing its age, including a badly bent frame from when a tree branch fell on it several years ago. Coastal Patio Furniture reset the table frame and straightened the chairs, powder-coated everything and restrapped the chairs in a cheery yellow. This set is now fully restored and an heirloom piece. I consider this work an investment and well worth the restoration costs. Highly recommend this company.”
“Love going to this store to peruse and just look. We usually find something neat or beautiful to buy. The furniture is always gorgeous but not always priced well. They have a variety of vendors and it's a great store if you're shopping for a gift.”
“Kathy was absolutely wonderful and was so helpful!!! She helped us with an amazing deal!!! You may be able to get the same furniture in another place, but you will not get the same great deal and customer service!!! Businesses have the great customer service and personal care with which they used to take care of their customers. Homemakers Furniture was so smart to have Kathy as a customer care specialist!!! We were well taken care if and I'm sure will enjoy our new furniture for years to come!!! We are sending everyone to Honemakers!!! Thank you for showing us that great customer service has not been completely lost!!!”
“The custom headboard ended up being my favorite part of the whole set. The stitching looked clean and the padding made it comfortable for reading in bed. Installation took slightly longer because of limited elevator space, but the crew handled everything patiently and without damaging anything.”
“Hidden Gem! It took a little bit of a search, this place is tucked away behind Cold Harbor Restaurant in an industrial type office park. Nice antiques and handmade items. Friendly staff.”
“Excellent customer service from Logan in the store, knowledgeable, was ready with a measuring tape in hand to help us in the store. Delivery drivers were professional, took time and care to set up the furniture for us. Delivery staff Elliott and Noah were a pleasure to have in our home.”
“I first moved to Richmond in March of last year. I purchased a mattress from here. A Queen sized mattress at a very reasonable price. I like coming here because of my budget conscious state of mind toward everything.”
“Schewels furniture store has been around for a while, but this was a sweet find for me as I was driving on Mechansville Turnpike one day. The store has a large inventory of every type of furniture, and if you can't find it in the store , just check on line. The sales reps are friendly and helpful, but not pushy. They give you plenty of time to roam the store and look around. They check on you ocassionally to see if you have any questions. I really enjoyed my shopping experiencce and love my purchases. Kudos to Dwightg Barrett, a great salesperson.”
“John (in the furniture and rugs section) went above and beyond. He was such a huge help and was so kind and efficient. I will 100% be back specifically because of his assistance.”
“Very cool place! I came for a specific item, and had to force myself not too look at all the other cool stuff I wasn't there for. So many amazing looking vintage pieces of furniture and art. The owner was super nice and had very friendly vibes.”
“Since I bought the mattress, I have been sleeping through the whole night and it's been the best sleep I've had in years.
I would recommend the original mattress factory to everyone I know.”
“Open Plan Systems provides great quality workstation systems product, desking, storage, sit-stand components, tables, seating and more. And, all at very competitive prices! The support they provide is second to none. Our sales rep, Mike, is very helpful assisting in any way he can. Looking forward to working with OPS for another 20+ years...Gary”
“Great service and good prices. Staff is very helpful especially when donating unlike other donation/thrift stores where you're lucky to get an eye roll at best when dropping off items. Definitely my go to for donations and furniture is generally a better quality.”
“Easy, fast, pick up for my items! I didn't shop at this visit. The store has construction going on but is still available for shopping as there was many people there. Some things were just not in their normal location! Example, the women's lingerie was right inside the entrance. Target has some wonderful things, and I'm glad we have them in Mechanicsville!”
“I do not usually shop at Target but was with my daughter she loves it..due to holiday season it was very crowded and out of 8 registers only 3 cashiers up & running long lines and long wait times the 8 self checkouts was all open only took cards no cash and very long line also...love the new remodeling here polite employees i encountered 3..lots of interesting products my granddaughter saw things she wants very neatly stocked throughout”
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“I just want to say this particular At Home store is pretty awesome! The customer service is exceptional. Everyone that works in there seems to go above and beyond every time I’m in this store. I also like it because it’s tucked away and I feel like there’s so much to choose from! Thanks for such great customer service!”