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“My phone fell off the roof of my car on Canal road and was subsequently run over by multiple vehicles. I thought it was toast! It took them less than three hours to rebuild it and have it working like new. Impressed beyond measure.”
“Quickest time to get a phone. Chad woolard was extremely helpful had me in and out with a new phone and all data transferred in under an hour. Will definitely be back.”
“Naim was great, very helpful and knowledgeable. The repair was performed immediately, the price was affordable too and I got a call the job was complete before the anticipated time. I really had great experiences at this location and highly recommend to anybody!”
“I went to 2 different At&t stores around the area before ending at this one. Sim was THE best rep I encountered around the area. He was very patient with my dad and I, helped us with his upgrade.”
“Loved the customer service at this AT&T store! Lexy was fabulous to work with and made buying a new phone so easy! She was personable, knowledgeable, resourceful and a pleasure to work with! We greatly appreciate her support! We hadn't been to this store in several years, so now we will definitely return ?!”
“I had a great customer service experience at my local Cricket store. My sales person was extremely competent at both the technology and in handling our sales process. Two days later I went in again and, once again, had a great experience. The store was overrun by customers and our sales lady juggled serving multiple customers while also setting up my newly purchased phone. Kudos to Cricket...”
“WE HIGHLY RECOMMEND CASHIER ZESHAN!!!. ASK FOR ZESHAN.IF YOU NEED HELP OR QUESTIONS ANSWERED ! I AM SO HAPPY THAT WE HAVE HIM NEARBY. FRANKLY HE WAS AMAZING, AND PATIENT BECAUSE BOTH MY HUSBAND AND I WERE THROWING QUESTIONS AT HIM , HE HELPED WITH NEW PHONES, INTERNET, DIRECT TV AND EQUIPMENT.. I CANT REMEMBER RECEIVING SUCH GREAT SERVICE .....”
“Francis was delightful! She helped me as soon as she was available. Offered me different options and helped me decide on which one suited me the best. She is very knowledgeable and friendly. 10 stars!”
“The best service in this store; I transferred my Boost Mobile number to Cricket super quickly since the representative gives you a lot of help, thank you very much Sandra for helping me ”
“Best phone repair place you can go to in the area. employee was wonderful and did absolutely everything in his power to help me, prices were good as well. i felt like i was just getting helped out with a problem by a friend and not just a random customer. very thankful!”
“Jackson at The fair lake center a t and t was amazingly helpful. His attention to detail in listening to my issue was spot on. He helped me to resolve, said issue. And I appreciate his help and attention to detail. Thumbs up to Jackson.!”
“I had the best experience at Phone Doctor in repairing my Galaxy cell phone. Quick, efficient, honest and with customer service that convinced me to continue supporting this local, community store. I spoke with Amin who provided suggestions in case I wanted to upgrade my cell phone without pressure and full transparency as to what I would get for the price value I was looking for. I also was helped by Brittany and Clara who both made my repair fast and with a quote that remained true an estimate time needed and price of the repair. I highly recommend stopping by for all questions and repairs. It's rare to find a local business that not only claims integrity, excellent customer service and quality products but that actually shows up committing to that standard by giving you exactly that. I trust Phone Doctor for all future repairs. Merci Beaucoup Amin!”
“Once again, these guys offer fantastic service! We have usual needs, and they accommodate us every year, giving us the best solution at the lowest price. I remain a very loyal customer. :-)”
“Steve was very helpful and very knowledgeable. I upgraded 2 phones and the process was smooth and he helped set up everything I needed . He’s very patient. When you visit the store please ask for STEVE !”
“Trish was outstanding, solution oriented, proactive, spent all the time needed to resolve multiple issues for us. Never seen this quality from anyone from ATT !!”
“Chris james at the CENTREVILLE clock tower location is a must see agent for your AT&T needs. Very personable and professional. I was truly impressed with the level of service I received. He listened to my needs, and customized the perfect plan for my daughter and I. Go see Chris. 10 out of 10 service”
“After 30 minutes of getting nowhere on the phone with an AT&T rep, I stopped by the Gainesville store for support. Sherman and Shaquan were very welcoming, knowledgeable, and quickly solved my issue. Thank you!”
“Well, that was my first time visit to their store. I was attended by Afnan Mahmood and he followed up from begining till my phone got fixed completely. I went there right before their closing time on Saturday evening. But Afnan make everything easy. He was very friendly. They closed Sunday, By Tuesday I picked up my phone withvery reasonable charge So, at this point I totally trust them with their work. And ofcourse will visit them to check out the phone accessories time to time.I will give 5 Star for both Service & Repair⭐⭐⭐⭐⭐”
“Mario Gomez, wonderful customer service!! Very knowledgeable of his job, and excellent skill set. Overall great experience, I left with more understanding of my phone and how it works. I’m going to recommend all my friends to come here and to Cricket . Mario is a great guy.Sincerely GratefulTeria”
“I called so many people before calling A+. He actually listens to you and explains the process. Very nice guy. He wasn’t able to help me but he helped me understand how and why and what to do next! Great service and trusted person.”
“I came in a little over an hr before closing, staff was more than happy to help me with the process of upgrading my phone. Whole time I was there it was a good vibe with cracking jokes and telling stories. 10/10 would send anyone here that I know to have them have and amazing experience”
“A wonderful experienced I received from AT&T. I highly recommend you to come to this AT&T store.
Shaquan Best customer service.
Thank you AT&T”
“I can't say enough good things about at&t store Fair Oaks! I use them for both tablet and phone. Seth was beyond caring, knowledgeable, helpful and professional and provided me with excellent value. Hassle free and a great experience.”
“I went into the store because I needed help buying accessories for my new phone that I also got from the store and they were beyond helpful and recommended me the best products to use. I am glad they did because I dropped my phone in concrete and it is still in good state!!!”
“Ali was very helpful and made everything very simple. We had the best experience transferring to Verizon and wouldn’t have made the switch without his guidance.”
“Positives: The employee was friendly and helpful. I received immediate service and didn't have to wait.
Negatives: It was unreasonable that AT&T required me to go to a store to verify my identity and that even after showing the employee a photo ID and providing my pin number, he still had to have a code sent to another family member for confirmation.”
“Edris T was fantastic at the sterling VA at&t store. He handled several customers all at same time and was so polite. He seemed to understand things thoroughly and gave us all great service. He never got stressed out”
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“I needed to go shopping for a phone and Alan wasted absolutely no time and helped get me my brand new IPhone 16 Pro Max. He explained everything thoroughly and is super polite. He is such a great storyteller that despite the air conditioning being out, you don't even notice the heat!”