Hotels in Springfield, VA

“I can’t say enough wonderful things about the staff at this Marriott. After accidentally leaving my purse behind, their team went above and beyond to help me during what could have been a very stressful situation.

Andrea is an absolute star—she was the one who spotted my purse at the breakfast table and immediately secured it. Her honesty and attention to detail truly reflect the integrity of this property. Sara, Lori, and Sharon were incredibly patient and kind, even as I called almost daily trying to track things down. When we realized UPS was the delay, they stayed on top of it until it finally arrived—and I now have my pocketbook back!

My husband is a Lifetime Platinum Marriott member, and experiences like this are exactly why we remain loyal to the brand. This team turned a potential nightmare into a reminder of what exceptional hospitality looks like.

Thank you all again—especially Andrea!

—Ann”

“We did a one night stay with the getaway package for pets.
The hosts greeted us and made us feel welcomed to stay here. Checking was very easy. The room was clean and plenty of hot water.
Our 2 large huskies greeted the front of desk crew every time we walked by and they ended up saying hello to them everytime.
Breakfast was plentiful with a full array of food and coffee.
It is located right off the highway and there are plenty of restaurants to enjoy a walk to.
This hotel is def large dog friendly and we appreciate that and would stay again without hesitation.
Barry Spencer”

“Came from a competing extended hotel chain and have had a much better experience here. The staff is great! Very friendly and willing to help wherever they can. Will definitely recommend to family and friends.”

“The management of this establishment has a great deal of which to be proud. Staff can have a make or break impact on the guest experience. Every person I encountered in my stay was professional, polite and attentive.

The facility/rooms are clean, well maintained and equipped with good quality personal care products/in room coffee.

The added touch of complimentary happy hour was unexpected and appreciated.

The true brilliance in all of this is that it demonstrates quality can be delivered at an affordable price to working class guests. We all deserve to be treated with respect and dignity - not just the billionaire class who would probably snicker at my 5 star review. It isn’t a luxe experience- it is a warm comfortable experience with quality people who care.”

“Staff are wonderful. Patient, kind and friendly. We usually stay at Comfort Inns and they are a good, clean, safe bargain. But this location is shoe horned in and the building could definitely use some upgrades. The elevators are slow and one cannot use the stairs to first floor. So we had to wait for the elevator all the time, even though we stayed on the 2nd floor. Be aware, breakfast is only until 9 on weekdays. We will still stay in Comfort Inns in the future, but will probably look for a more walkable place in the future.Walkability: Not as nice as I’d like. We use metros and public transportation everywhere because it is easier, especially in a busy place like D.C. Our walk to the metro station was dicey. The sidewalk was there but not in good shape and LOTS of stairs. We decided to drive to the metro stop instead, but costs $5/day and lot is very full. Also one cannot walk to a nearby restaurant or store, so be prepared.”

“I felt comfortable and safe. The customer service was amazing. Each hotel attendant that I interacted with was kind. The room decor was a bit antiquated but most important it was clean. I had a broken iron board with holes and a iron that released a white substance when I attempted to iron my business attire clothes. I went downstairs with the iron and the hotel attendant promptly had housekeeping bring me a brand new iron that worked perfectly. The gym had the basics- free weights, two treadmills and a peloton bike. There’s one washing machine and one dryer which work with quarters. Check out was quick and I received my receipt as an email.”

“Regularly having the opportunity to stay over many accommodations across and occasionally outside the country, and by no means a professional hotel reviewer and not a regular business traveler - but as a primarily pleasure and needs wanderer and every Joe and Jane needing good or excellent accommodations, I’ve developed as what I believe is a concise method for scoring the worthiness of each hotel visited. My criteria are as follows and the results are: 1) ease of access to and from public or private ground transportation [Score: 3.5]; 2) convenient and safe parking [Score: 4.5]; 3) access, accuracy and convenience of check in and check out [Score:4.5]; 4) atmosphere, ambience, public facilities, lounging areas and access to an office center and Wi-Fi access [Score:4.0]; 5) overall customer service - including but not limited to Hospitality, Support Services, Concierge knowledge, communication, attitude and demeanor of staff [Score:5.0]; 6) quality, cleanliness, value, convenience, amenities (i.e., ironing board, iron, TV, charging access, phone, et.al.) and comfort of rooms, beds, room safe and/or valet services [Score:4.0]; Taking all the aforementioned categories in a scale of 1 star to 5 stars with 1 being the worst and 5 being the best a hotel can be! This hotel is rated at 4.25. Most positive point(s) at this hotel is/are: really, really good guest service and convenience to downtown Springfield, retail, business centers and eating joints. Most negative points found here are: were not of consequence to note. My price to value to overall assessment: is extremely good!”

“We stayed one night after a difficult drive. Your front desk person Tameka (Sorry if not spelled correctly.) was fantastic and helped us with Grub Hub and other issues. Your bartender was equally helpful and served excellent cocktails that helped us forget the drive. We cannot recall her name. But these two people are stars.”

“I had a great experience. The people on the front desk were very kind and cooperative when they were needed and they have great house keepers and the place located in the center of market places. But their smoke alarm needs to be checked though. They have only two laundry and two dryers which are not enough.”

“I stayed at this hotel for a school trip to DC for 3 nights. I'll tell you how it was. After exploring DC I headed to the hotel with all my friends. Then we checked into the hotel. Shout out to Noah, Jackson and Rishik you guys are great roommates and even better friends. I brought ramen because I thought there was gonna be a microwave. There wasn't one. But the water was hotter than Rafeal Devers bat at the plate right now. (He's on a roll go Red Sox). My ramen was great. Then I took a look around the room. The bathroom was small and the sink wasn't even in it. Not that I care or anything. The beds were good and there was a table and chairs which was fire.There was a hole behind the beds but it wasn't a big deal.TV was also good but didn't have the Red Sox on. The phone was great for prank calling my friends in other rooms. I definitely used that phone over 100 times. I definitely didn't get more than 7 hours of sleep each night but I wasn't tired so it's a win-win. Breakfast was also provided. The eggs were watery, the waffles were soggy and the donuts tasted stale. But there was Frosted Flakes. There is no cereal better than Frosted Flakes. So breakfast was LIT. Overall, my trip to DC was great. I saw cool landmarks, went to the zoo and rode scooters. Even though DC was one of the best experiences I've had, this review is about the hotel. The hotel is a 3.5 stars which I mostly agree with. I've stayed at the Venetian in Las Vegas, the Boardwalk at Disney World and a hotel in Denali National Park. This hotel was not even close to being what those hotels were like. But whenever you visit a place, it's not how the place looks, it's about the experience you had and the people you were with.

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