The UPS Store in Springfield offers expert packing, shipping, printing, mailbox services, notary, shredding, and faxing. Reviews describe very positive shipping experiences with efficient, pleasant, and fast service. Customers highlight expert and best packing for delicate, awkward, and antique items, with staff working efficiently and going out of their way to pack things right. The service is called seamless, painless, and fast, with great customer service noted. Multiple reviewers heartily recommend this shipper for successful shipments, praising the fair price and the care taken with items of sentimental value. The store is locally owned and operated.
Customer service was excellent! This is a friendly, knowledgeable, and well organized team!
August 2025
I rented a box for two three-month periods and had a great experience. The staff were always friendly and got to know us well enough to grab our packages before we got to the counter. Excellent service.
July 2025
Very very positive shipping experience! I came in with 8 boxes needing to be shipped and the gentlemen staff worked very efficiently to process all of them. They even came outside to help bring the boxes into the store. Also they had great music playing. What a treat to experience such great customer service!
