“BIG SHOUT OUT TO RICK AND TEAM!! Was headed out of town and of course the phone folks told me to "drop the router at ANY T-Mobile location" (Well...yeah. not so much. Has to be a "corporate location" as the manager kindly explained to me) HOWEVER Rick (the manager) and one of his team immediately said " Hey we can help you box it up and you can just take it to the UPS store 2 doors up from us" And they did. Bubble wrap, security tape and all! Thanks so much gang - on a tight timeline and you all really, really helped me out! Cheers! Kate”
“Excellent customer service from David
Thank you for your help on that day ?
Im sorry I missed the deadline for the survey on the text, totally 10 !”
“I’m writing this in response to the review left by James Steel. With all due respect, it’s frustrating to see someone constantly complain about something as minor as music being played by store staff. These employees work long shifts and use music as a way to stay motivated and keep a positive atmosphere while doing their jobs.
As someone who also works in retail (at FedEx), I can say from experience that music makes a real difference during tough hours. It’s not unprofessional—it’s human. These are likely young workers just trying to get through their day. There’s no need to make their jobs harder with unnecessary complaints.
For the record, I’m not connected to Best Buy in any way—I’m just a regular customer. Every time I visit this location, I’m met with helpful, friendly service. I recently picked up an OLED TV, and the staff went out of their way to assist me with loading it into my car.
Let’s cut workers some slack and focus on what matters: good service and helpful support—which this store delivers every time.”
“**Great Management Customer Service by Jot** After having a bad experience at the Super Target in Leesburg (next to Costco) and not even able to reach someone on the phone in Leesburg, I had my problem quickly resolved by one of the Manager the Target in Sterling. I appreciate the Target Sterling a lot more now after that experience so putting this review in to recognize the quality Customer Service I received. Thank you — will definitely be coming here from now on if I can help it!”
“Great experience every time I visit!
The staff at this GameStop are super friendly and helpful. They really know their stuff and always take the time to answer my questions. The store is clean, well-organized, and has a solid selection of games, accessories, and collectibles. Whether I’m trading in or picking up something new, it’s always a smooth experience. Highly recommend!”
“I went to this location under severe distress because who likes spending 2 hours in a phone store?! Apparently I do because I had hands down the best representative I could have been blessed with. Yousef was a solid blend between a professional and making you feel like you met a new friend. He took my phone troubles into his own hands and sent me away with a giant smile. I will always highly recommend this location, it was the best phone experience since I got my first Nokia at the age of 15. THANK YOU!”
“Mohammed at Metro PCS Sterling is my "go to" guy for all of my tech repairs. At other stores the repairs are expensive.or can't be done. These guys are technician wizars who get the job done well at a reasonable price and time frame. They are perfectly transparent about ordering parts or even the challenges our problems associated with your particular model of computer. Enter the age of enlightenment on your tech maintenence. Give these guys a visit or call!”
“love our neighborhood 7-eleven - great staff, great food, great location (right around the corner!), and great community. our family visits the store multiple times a day.”
“(Translated by Google) the person who attended us was excellent and helped those of us who went with our phone, continue with that attention that consumers can recommend them to attend perfect(Original)la persona que nos atendió fue un excelente y nos ayudó alos que íbamos con nuestro teléfono , siga con esa atención que los consumo los puede recomendarlos que atender perfectos”
Open 24 hours
712 W Church Rd, Sterling
Electronics
“The very best 7- Eleven store. I been coming here more than 14 years and staff here are the very best. Very helpful and very friendly. I will never go to any other 7-Eleven. Thanks for all your kindness and help guys. God bless you all.”
“It’s a jungle out there. Boxes ripped open, items missing, pieces missing, holes in packages. It’s a fun activity and exciting experience to find the golden ticket”
Open 24 hours
21944 Cascades Pkwy, Sterling
Electronics
Open 24 hours
46651 Algonkian Pkwy, Sterling
Electronics
“Clean toilets, maintained coffee stations, parking, and responsive management and staff. I’ve been here almost everyday for the last 3 months! I will be sorry to move!”
Open 24 hours
22065 Railcar Dr, Sterling
Electronics
“I have not seen this place open at night often, however, tonight there was a lady behind the counter who was very kind and explained why they sometimes have it closed at night, I should have gotten her name but she was a nice older lady with white hair who was actually happy to have a conversation with me!”
Open 24 hours
46141 Woodshire Dr, Sterling
Electronics
“Good store with great staff. My only problem with this store is, outside the store shows lower gasoline prices but at the gas pumps the prices are higher. I personally know Mr. Jamil Khan who is the franchise of this store and I also know that he is a very experienced gentleman. I don't understand that how come he don't know about this problem? I do know he will take care of this issue if he knows this problem. Other than that it's a great place to shop and staff is very friendly and helpful.”
Open 24 hours
46580 S Cottage Rd, Sterling
Electronics
“Most of the staff I’ve met is friendly, I love the deals they have on the snacks. I stopped buying hot food though because one dude rang up a few customers then went to put more hot dogs on without washing his hands. The gentleman looked at me funny when asked him about it ??? That’s still my store though much love”
8AM - 10PM
45130 Columbia Pl, Sterling
Electronics
“I Always shop here! They have the cup holders attachment for the starbucks drink in the shopping cart. It does get busy at times but the staff are great at handling the crowd. Thia place is chill and I love shopping at this particular branch.”
Open 24 hours
133C Edds Ln, Sterling
Electronics
Open 24 hours
23501 Overland Dr, Sterling
Electronics
Open 24 hours
20955 Davenport Dr, Sterling
Electronics
“The staff here is exceptional. Someone came into the restroom and spread feces all over the toilet, as soon as the staff was aware of it they went into clean it, and actually apologized for it. I was absolutely appalled on behalf of the staff, but there hard work and dedication really showed and everyone who works here should be commended!”
Open 24 hours
44950 Rudder Rd, Sterling
Electronics
“This is probably one of the busiest 711s in the Nation. They have amazing croissants and coffee machines. The bathrooms are a hit or miss, but being the busiest store in USA it can not be perfect all the time. Customer service is good.”
“I had a pretty good experience I bought 2 red bulls 12 oz and a cup of donuts. The guy at the counter was super polite and I think I'll come to this seven eleven more often. As for the cleanliness of the store it seemed good for a seven eleven I think most of these reviews are a little bitter”
Open 24 hours
23131 Rock Hill Rd, Sterling
Electronics
“This store is close to where I live. So, I visit here very often for gas which is prices a little cheaper when compared to other gas stations around. I also bought a lot of stuff like drinks, cigarettes so many times over the years and the staff was always friendly and patient. The service is great through out the day but the food they serve will only be good up until the evening. After that, it kinda gets hard. Otherwise, everything is perfect. I don't see many people standing around this store as I see often at many other 7eleven locations.”
“I had a great customer service experience at my local Cricket store. My sales person was extremely competent at both the technology and in handling our sales process. Two days later I went in again and, once again, had a great experience. The store was overrun by customers and our sales lady juggled serving multiple customers while also setting up my newly purchased phone. Kudos to Cricket...”