Metro by T-Mobile at 1403 N Main St Unit 1-B offers affordable prepaid plans and a selection of 5G phones from Apple, Samsung, and OnePlus. The staff is friendly and helpful, with employees like Chris and Jered providing quick, professional, and patient service. Customers appreciate the smooth and fast experiences, often in less than 20 minutes, and praise the outstanding customer service. While there was a past issue with phone repairs and delays, recent visits have been positive, with staff handling requests efficiently. Overall, the location is known for its good service, knowledgeable staff, and a welcoming environment for those looking for reliable prepaid plans and quality customer support.
Omar was very informative and helpful. I've been with Metro PCS for 5+ years and the helpful kind service that I always receive on Main Street in the heart of downtown Suffolk is why I stay with Metro PCS. Thank you!
June 2025
Omar is absolutely amazing! He handles my service requests quickly and provides outstanding customer service every time. It's always a pleasure to work with him!
July 2024
Great service, Very knowledge and not pushy , Got the 4 lines for $100 a month deal
