Victra, a Verizon Authorized Retailer in Suffolk, VA, offers a wide range of wireless devices, including phones, tablets, wearable technology, and accessories. Customers appreciate the knowledgeable and friendly staff, such as Krystal, Sierra, Brianna, Melinda, Tibraya, and Mariah, who provide professional and patient service. The store staff are dedicated to helping with device issues, backups, and explaining products clearly. Despite some minor inconveniences, customers feel confident in the store's helpfulness and expertise. Overall, the store aims to connect technology to life in a trustworthy, fun, and profitable way, providing a positive experience for those seeking wireless solutions.
Very polite, honest and straightforward. Could ask for much more.
December 2024
Madison was very knowledgeable and my experience was great.
November 2024
Our sales rep, Jonah, was awesome. Knowledgeable, caring & very patient with all the questions we asked. He tentatively listened to our concerns & answered each one. He was very polite & had great manners!
