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“Quality products, outstanding customer service, and amazing custom prints for the kydex holsters. What else could you ask for? They consistently have sales and the holsters are high quality. I can't compliment them enough!”
“Well organized and clean store. Nice atmosphere with great customer service. Found exactly what I was looking for. Love these shoes they are so comfortable will be coming back for more . ??”
“The Best shop for all things running ?♂️ or walking ?♀️!! Fenomenal service from a long-time runner with great insight on the topic. Lots of shoes ? and related hard/software to choose from..... Stop by (next to Restore, Billsburg) and chat awhile with Jim Elder; your feet and your body will love you forever ❤️!!!”
“I really enjoy coming here to check out their selection, especially when it comes to winter jackets. The quality of their jackets is excellent warm, durable, and stylish. It’s my go-to spot when I need reliable winter gear. The staff is usually helpful, and the store is well organized, making it easy to find what you need. Definitely a great place for anyone looking for high-quality outdoor apparel.”
“Hi, I used this place for a uhaul pick up and drop off. Unfortunately the website wasn’t working when I dropped off the 6x12 trailer. However I do have photos of it being returned I can send it to you if possible. I think it wasn’t translated properly over our phone call!! But this is a wonderful place to rent uhaul from! Thank you for contacting me this morning!!”
“This store is a gem with awesome sales and great inventory. The staff has always been helpful and professional. They helped me find shoes and reaching boxes that were up high. The clothing and shoes are comfortable.”
“This is a great store with a nice selection of outdoor and activewear. The staff is always friendly and helpful. I get my running shoes and flip flops from here, they’re always such great quality and last a long time. My husband is a big fan of their fleece jackets and makes sure to grab a couple new ones every fall. It’s definitely one of our go-to stops for comfortable and reliable gear.”
“Soon as I walked into the store,I was immediately greeted by the associate! They had a good sale 40% off clearance shoes. I purchased some green converse for $30.”
“On 6/21 I went sneaker shopping and I was assisted by Michael! Michael was absolutely amazing. They didn’t have my size in the store he offered to find my sneaker and my husbands sneakers online. Michael was really kind and showed exemplary customer service. Thank you for making our shopping experience a great one.”
“Great place to get quality shoes! We come here often to pick up specific styles and numbers for a family member. The staff is really nice and super helpful, always ready to assist with finding the right fit or style. The store is well-organized and has a good selection, making shopping easy and enjoyable. Highly recommend for anyone looking for reliable athletic footwear!”
“LOVE the new location! Glad there is a W&M bookstore back in its previous location at Merchants Square. Alumni-owned. Cheaper than the official bookstore and provides students will student discounts.”
“My orthopedist recommended coming here instead of my usual high priced shoe store. They carry WIDE shoes which I need. I bought two pairs of ASICS tennis shoes for $120 instead of buying one pair and paying about the same price. Donna, the store manager, was very helpful, friendly, efficient and professional. Amanda helped me, when Donna was busy. The customer service at this store is exceptional. I highly recommend shopping here, and I will definitely return!”
“Most of the crowd for this outlet is for this store. The shoes are reasonably priced but there is a slight markup on the clothes compared to online. The employees were very friendly and helped us look for shoes we couldnt find.”
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“I would suggest that anyone needing ANYTHING fishing related use this establishment! You won't find a more honest, ethical, friendly, customer oriented business than Fishing Pro Tech!
What this man did yesterday I would have bet my last dollar that no one in this world would ever do. I am still in shock and awe! Arrangements were made with the owner for me to pick up a fishing rod for a friend. I had to travel 1 1/2 hours to get this particular fishing rod. I go there and the place was closed. I waited an hour and 40 minutes and left. Arrangements were made again for me to pick up this fishing rod. I called several times yesterday and he didn't open till after 10am. I wanted to leave here and be at 9:30am and back here by 11am or so. Now my day just got pushed back another 2 hours. I finally got ahold of him, and he said he's there and will be till closing, that he's very sorry for the trouble I've gone through for this. When I gave him the money for the rod. He asked me how much money was spent on gas for these 2 trips. I told him $120 and 6 hours traveling for both trips. He gave me the fishing rod and I gave him the money for it. What he did then shocked me to my core!!! He gives me back every dollar I just gave him AND the fishing rod. He said he was very sorry for all the gas and trouble I had to go through. Here's the thing, this man had an emergency medical issue. The way this all went down was NOT any fault of the owner in any way! He could have said I'm sorry and kept the money. It was a medical issue, and I would have just left it at that with no hard feelings. But he insisted I take the money back. There's another aspect to this. This was not a fishing rod out of his own stock. He was selling the rod for someone else. That means when he pays the owner for the rod, it comes out of his own pocket. I feel that anyone willing to go this far to keep a customer happy even though it was no fault of his, is one really decent person!!!! Get your tackle and bait at this store. This is the kind of place locals should want to keep in their community and support!”