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“Great customer service Deneen was So helpful in explaining the process going over the details with me and getting me the best deal on my unit First time getting a storage unit and ExtraSpace has my vote”
“Just wanted to call out Max who was very helpful, fun and courteous when I visited a couple weeks ago. He took me for a walk to see various units listed as on a Washington's Birthday sale. Then he was one of a couple folks who called back when I had some trouble with the website. We rented 3 units between 2 families as a result of my experience with Max. Good work, Max. Keep it up. You're a credit to your company.”
“Great place if you want clean, climate controlled, secure storage! Staff (Galen) was always very friendly and helpful whenever needed. Always felt safe regardless of the time of day when I was there.”
“Ble Sery, the store manager, at Extra Space Storage here in Lorton took really great.care of helping me out today. Really friendly and professional. The storage is well kept and in a quiet area, can only recommend.”
“T was great in taking care of our account needs. She was quick to respond and resolved my concerns within record time. She always goes above and beyond to make sure the space is safe and ran efficiently. Thank you T for always being willing to help.”
“Josh has been nothing short of amazing all around. Very understanding and easy going moving forward with helping us. Highly recommend this location above all. Would give 6 stars if I could”
“Beth and Brittany are so wonderful. They helped me out a whole lot y’all need to come support them. They are so wonderful people here I will always be with them for the rest of my life. I love them. They’re so nice.”
“Jordan was amazing with his professional approach but also very personable. He had great knowledge about rental spaces and prices and was strategic in selecting the right storage space. Great hire Extra Storage! I can see him having his own store! Great job Jordan”
“There’s not much to tell, but selecting the location closest to me was great, move in price was reasonably ok, and the move in went great. Now I’ve just got to get cracking on the emptying part, because it’s not my first rodeo I know how these prices can easily creep up. My son actually procured the storage facility for me because he also stores items at a Public Storage site as well.”
“I visited this Extra Space Storage Saturday and it is so far the most clean establishment I have ever seen. The parking lot, office and the hallways are immaculate i've seen at an Extra Space Storage location, so inviting. The lady at the office was so nice and helpful, I will definitely do business with them again!”
“Got this storage unit to switch from my previous old storage unit. It was a reasonable move. The unit office representative, an African American lady was so friendly and highly knowledgeable and professional. Thanks for your help and support.”
“I had an amazing experience with Ana who assisted me with my storage units. Ana was friendly, courteous, and her level of customer service was outstanding. She took her time to address my needs and helped me find a solution. Thank you Ana!”
“I recently visited Mini Storage because I was looking for a better and cleaner space to store my household items. This place was extremely clean! The staff is very nice and professional! Tasha was helpful and gave me a tour of the facility! She explained everything in detail! I would recommend this place to all my friends!”
“Michel and his Group were amazing! they were respectful, they made sure everything was good , they were efficient , made sure everything was protected , this was the best moving service I have received in so long many times it was disappointing but this group changed my mind .”
“⭐️⭐️⭐️⭐️⭐️
We had an absolutely fantastic experience working with Joe and his team! They packed our entire home in Maryland and moved us down to Florida seamlessly. Joe was communicative every step of the way, keeping us informed and at ease throughout the process. His crew was respectful, efficient, and extremely careful with all of our belongings. Everything arrived in perfect condition. If we ever have to move again, I know exactly who I’m calling next. I highly recommend Joe and his team for anyone looking for reliable, professional moving services!”
“Shout out to Haileigh! She was very helpful and informative on all the questions that I had on the phone before I decided to rent the unit online. It’s very rare to have good customer service skills on the phone nowadays. Very happy with the customer service”
“Haileigh has been wonderful to work with. Knowledgeable and kind with her correspondence. This facility has great hours, feels safe and clean - extremely well maintained. Lucky to have this nearby.”
“The customer services from Ana is EXCELLENT super friendly and great at explaining everything you need to know about the units and what is best for you. She is a profesional & I will definitely recommend this location to my friends and family thanks to ANA !!”
“Made my move/storage solution less hectic. From last minute booking of two units to correcting a glitch in the app found by the manager on my account, everything was prompt and attentive for an easy customer experience.”
“Excellent Service!
I had a great experience at this storage location. The store manager was very nice, professional, and helpful throughout the process. She took the time to explain everything clearly and made sure I got exactly what I needed. The facility is clean, easy to access, and well maintained. Highly recommend!”
“Kelly was amazing! She was super helpful and knowledgeable about all my options. She walked me through the information and assisted me in picking the storage room that would work best for me. Great experience!”
“Unit was great in size and is going to be perfect for the things I need to store. Although the unit was marked clean bit I had to sweep and wipe the corners down. No problem at all. Thank you.”
“I have been using public storage for years and I am very happy with the service. I am very happy with the professionalism of Shy. She is very helpful every time and I come in. She takes great care of her customers.”
“Doing a military move into a smaller house. We needed extra storage space. The manager was really friendly. The price is pretty cheap and has 24/7 access. Call ahead tho!”
“We were thankful to Regency Moving for their care and expertise during our complicated move. They were efficient, careful and extremely professional. The price was excellent and we are happy to recommend them. Really took a lot of stress out of our move!”
“Thank you Felicia for your help. She has the best customer service you can tell she really cares about her customers. She always greets me with a smile it's so warming. The company should be grateful to have someone like her.”
“I was helped by Maria when I called in. She answered all my questions in a friendly manner. I am upset that you have to buy your own lock. Good pricing though hopefully a good experience going forward.”
“We have kept our travel trailer at Gateway Storage Center in Lorton for 3 years without incident. It is an easy place to get to, via the I-95 or, if coming from Alexandria, via the scenic route along the George Washington Parkway.
The facilities are basic but secure. A video camera at the gate records all incoming and outgoing licence plates, and a card or fob is needed to open the full-height gate. Not only private RV and car owners but also business vans and large trucks use the facility (in separate areas).
"Basic facilities" means johnny-on-the-spot toilets but they are kept clean and supplied with toilet paper. Unfortunately, it also means no water source.
We visited a number of other facilities in the greater D.C., area before deciding this one was the best choice.”
“Excellent customer service. Very reasonable prices. Love the vibe... Understanding, Humble, caring, and loving STAFF. THANK YOU FOR YOUR HELP AND THE Professionalism. Blessings to you all!!!!”
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“I had an excellent experience with Akbar, the property manager at Triangle Self Storage from start to finish. My wife visited before I did, and she was very impressed with his professionalism and helpful attitude. When came in later, he remembered my wife”s name and knew mine shortly after. He did this consistently, as I kept going back to look at the different sizes of the units. He is friendly, knowledgeable, and truly goes above and beyond to assist customers. If you’re ever looking for a storage facility with top-notch h service, Akbar sets the standard. Highly recommended!”