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“Experience has been enjoyable and easy to work with. Checking in was smooth with kind staff and they had the unit prepped and ready to go. The only thing is every now and then when I come to grab something out of my unit, the gates are already opened (and nobody went in ahead of me). Would love to see them always secured for the extra measure of protection.”
“Stephen on site is awesome. Great to work with efficient and courteous and they call you back four stars because the discounts don’t stay long enough or they fluctuate too easily.”
“The movers were so sweet and very careful with all of our things. We moved across the country and they took care of everything and helped me set my rooms up. So grateful for them. Thank you to Rency, Joshua ,Heiner for your help and keeping my brand new home clean with no damage. Thank you so much 🥹”
9:30AM - 6PM
8021 Mims St, Lorton
Self Storage
“BLE was great! He was very knowledgeable, curteous and professional. He knew how to take immediate actions to refund my lock cost, he allowed me an easy opportunity to upgrade my space and was very prompt.”
“I had a fantastic experience securing a storage unit at this location, all thanks to Felicia. Moving and finding storage can be incredibly stressful, but she was absolutely amazing to work with. Felicia was incredibly patient, knowledgeable, and accommodating with all of my questions, ensuring I got the exact space I needed. Excellent, top-tier customer service!
Highly recommend this location!”
“They always attend to this property well. dexter cares i saw him spreading the carts around and making sure each door has one for use. thank you dex we appreciate you”
“T was great in taking care of our account needs. She was quick to respond and resolved my concerns within record time. She always goes above and beyond to make sure the space is safe and ran efficiently. Thank you T for always being willing to help.”
“They give me wonderful service whenever I come in. A very friendly environment, and always helpful for anything and informative. The staff member there Britney is a awesome person that made me feel welcome.”
6AM - 10PM
10 Susa Dr, Stafford
Self Storage
“Jordan did an excellent job today providing excellent customer service. He’s in a temp duty in this location but he’s from Dumfries location. Very friendly and really guided me through the process. Thank you.”
“I had an exceptional experience renting a storage unit at Extra Space Storage. From the very beginning, Noemi was professional, friendly, and incredibly helpful throughout the entire process. She took the time to answer all of my questions, explain the rental options clearly, and made everything quick and stress-free.
The facility was clean, secure, and well-maintained, which gave me peace of mind knowing my belongings would be safe.
I highly recommend this Extra Space Storage to anyone looking for reliable service and a smooth rental experience. Thank you again Noemi for going above and beyond!”
“Great customer service throughout the process. Setting up the appointment over the phone yesterday was simple, and the in-person service we received today with Matthew was professional and helpful. He answered our questions and made the rental process smooth and efficient.”
“I visited this Extra Space Storage Saturday and it is so far the most clean establishment I have ever seen. The parking lot, office and the hallways are immaculate i've seen at an Extra Space Storage location, so inviting. The lady at the office was so nice and helpful, I will definitely do business with them again!”
“There’s not much to tell, but selecting the location closest to me was great, move in price was reasonably ok, and the move in went great. Now I’ve just got to get cracking on the emptying part, because it’s not my first rodeo I know how these prices can easily creep up. My son actually procured the storage facility for me because he also stores items at a Public Storage site as well.”
“Sharon assisted in renting my storage unit. She was very friendly and easy to talk to. She showed me multiple storage units and my admin process was super and easy and fast. Customer service was 10/10. 100% recommend if you are looking for a storage unit.”
“I recently visited Mini Storage because I was looking for a better and cleaner space to store my household items. This place was extremely clean! The staff is very nice and professional! Tasha was helpful and gave me a tour of the facility! She explained everything in detail! I would recommend this place to all my friends!”
“Our move was a great experience! When I learned that Brian would be our contact and with our possessions from Maryland to Florida, I was thrilled. He is a true professional a very kind man- wonderful to work with!”
“Keith was extremely helpful and knowledgeable about all things storage. I really appreciate him taking the time to explain things. The facility is well kept and my storage unit was spotless! Thank you for you're help today!”
“Had to make a quick stop into the building this morning and met Sheena, who was very personable, pleasant and knowledgeable.
She understood my needs and promptly assisted me with my bill questions and payment.
Thank you Sheena for an excellent experience.”
“The customer services from Ana is EXCELLENT super friendly and great at explaining everything you need to know about the units and what is best for you. She is a profesional & I will definitely recommend this location to my friends and family thanks to ANA !!”
Open 24 hours
3340 Elm Farm Rd, Woodbridge
Self Storage
“I highly recommend this Public Storage facility! I want to express my deepest gratitude to Kelly, who assisted me with the process of renting multiple units. I’ve been a loyal customer for several years, and Kelly’s unwavering support has always been a highlight. She patiently answered all my questions and guided me in selecting the most suitable storage sizes based on the items. Her exceptional customer service has left a lasting impression on me.”
“Don is absolutely wonderful!!! He provided the best customer service I've seen in a long time! He walked me through each step and made it so easy!!! So glad I read other reviews on Don before headed over to look at a unit, ya'll were right, Don is the best and earned my business today without hesitation!”
“Excellent Service!
I had a great experience at this storage location. The store manager was very nice, professional, and helpful throughout the process. She took the time to explain everything clearly and made sure I got exactly what I needed. The facility is clean, easy to access, and well maintained. Highly recommend!”
“I scheduled my storage online and and had an awesome experience , the process was easy and even having to go in during week to remove insurance was such an easy process. The facility is clean and easy to access.”
“Had a very great and easy experience. Alex set up the reservation and I went to the location and was greeted by a lovely lady named Shy. She was courteous, professional and made the process simple and easy. Absolutely a breeze. Thanks for making simple and easy.
Carlton”
“I was helped by Maria when I called in. She answered all my questions in a friendly manner. I am upset that you have to buy your own lock. Good pricing though hopefully a good experience going forward.”
“Thank you Felicia for your help. She has the best customer service you can tell she really cares about her customers. She always greets me with a smile it's so warming. The company should be grateful to have someone like her.”
“Gabe provided excellent customer service while I was researching self-storage. Amazingly, I was referred to DSS by a local competitor who didn't have the storage size I needed. I am so glad because DSS's price was 50% lower. Gabe was very professional and answered all of my questions. I shared the information with my good friend from church, who had an unplanned short-term storage need. After Gabe gave us a tour of his clean, comfortable, and well-lit facility, she decided to rent a conditioned 5'W x 10'D x 9'H space. I will likely use DSS to store my kayak trailer when DSS has a vacancy, so I don't have to keep it on my property in Montclair, VA. If anyone asks me for a self-storage referral in the Dumfries-Montclair-Woodbridge area, I will refer them to DSS and the on-site manager, Gabe! What a great locally owned business!”
“I have used Extra Space Storage Facility at different times over the years. Ms. Nana has been very helpful with all my concerns. Rates are very reasonable. Never had any issue with the property or staff”
Open 24 hours
15101 Smoke Ct, Woodbridge
Self Storage
“My move-in couldn't have gone better. Convenient location, easy-to-understand instructions on how to proceed, and a very helpful customer service representative on the premises. Recommended.”
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“I spoke with Maurice and arranged for storage very easily. Maurice answered all my questions and showed me the storage. While an older facility, it works for my needs.”