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“It’s a very stressful process moving.. Here at 2995 Richmond highway I honestly had my best experience ever with renting a storage unit. The time and attention given to my needs was above and beyond my expectations and I very much appreciate it. I had to leave a review because it’s rare to get that level of courtesy and professionalism nowadays. Thank you Miss Danine!!!”
“Regency Moving and Storage were very helpful and professional throughout the entire moving process. Mr. Krug came out prior to the move and gave us a fair estimate, and then on moving day everyone showed up on time and ready to go! We were very pleased overall with the service they provided and how friendly the movers were. I recommend this company!”
“The units are well kept and the staff are super helpful and go above and beyond for their customers. This is hands down the best storage space in the area and I highly recommend it”
“Beth was quick to respond to all of my questions. Found her to be friendly and very knowledgeable. The space is clean and easy to access. I am very pleased and will recommend it to others.”
“Patty at the front desk was incredibly helpful. She knew the ins and outs of every question I had and helped me figure out the most optimal solution. Definitely much appreciated.”
“Jordan was very professional with the information needed to be presented. He walked me through the process of getting signed in and took me to the unit prior to me booking it.”
9:30AM - 6PM
10 Susa Dr, Stafford
Self Storage
“Tracy was very helpful! We have never rented a storage unit before. We were anticipating some type of issues getting there and figuring it out, but we had none! Super easy to do online and get the support you may need when you arrive.”
9:30AM - 6PM
8021 Mims St, Lorton
Self Storage
“10x10 unit is a good value.Office staff have always been courteous and helpful.Hallways for interior units are spotlessly clean.Easy to use electrically operated garage like doors facilitate moving large items in & out.Use of flatbed hand trucks provided for free.Office is neat & well organized. Exterior of storage building well maintained. Security gates & fencing look great.This one of the nicest storage facilities that I have ever seen.”
“Clean, dry, safe. And the folks running the show know their business and are very helpful. In particular, Stephanie was extremely helpful when we were moving from one size to another and realized we go too much space on the back end of the move. Highly recommend this location of Life Storage.”
“so I was looking at getting a possible storage unit and I didn’t end up getting one. However I was left feeling very informed due to the lovely Jennifer, she was so patient and very knowledgeable about the storage units. Absolutely amazing attitude and super sweet, also very adorable. :)”
“I have utilized Public Storage for many years consecutively and have to let the Company know how Outstanding and Customer Service oriented their employee ‘Brendan’ is. He is professional, kind, and goes above and beyond to be assist his customers! When Brendan states he’s going to do something for you, he keeps his commitment and gets it handled! Thank you Brendan, for always doing a ‘Job Well Done!’”
“Staff was excellent. I had trouble choosing a size but rebecca showed me a few options and demonstrated the best way to pack it up. I never needed storage before now and after looking around I was happy to see how clean inside and out as well as great team working at the store.”
“I had a wonderful experience with the site manager, Kirsten. She was extremely knowledgeable, helpful and most of all, patient. She helped me find the best solution possible for what I needed and it was hassle free. Her customer service was excellent!”
“Recently closed my unit, but was very pleased with my experience here. Henry and Kelly were also always super helpful and accommodating to what I needed at that the time and giving good information. Would recommend to anyone especially this location. Thank you!”
“Rhonda expressed the best customer service ever! Her greeting was very refreshing. You know the customer service is great when you hang up the phone and you are happy after you pay a bill.????”
“I arrived to the location and Haileigh welcomed and explain all my concerns about renting a property in the Potomac mills location. She’s very friendly and professional . Definitely recommended this location . Very clean and spacious.”
“Thank you so much! Ali Khan went out of his way! Made sure I was comfortable with the service. He Walked me through all the steps making sure I was knowledgeable about everything before signing up for My storage. Thank you Ali khan”
“My, my, you know what hard? Moving out of my home state. You know what makes it a bit more easy? Having an amazing young lady help me find a storage that suits my needs. Felicia was absolutely incredible breaking down the whole process of renting an storage space. I highly, recommend speaking with her. She is a very respectful and helpful young lady.”
“The price increase on these units are crazy and very constant!! The only bright side is the caring attitude we receive from Ms. Sheena. She can’t control the crazy price increases, but she is always willing to assist us with any storage issues. Thank you Ms. Sheena for being a positive asset.”
“I have only had wonderfulExperiences with the staff at the telegraph Road at the Woodbridge facility. They are all ways professional about the way that they conductbusiness. And they are always willing to help even when they are at their busiest. The manager there and the staff are wonderful.”
“I recently had the pleasure of working with Lauren from Extra Space, and I must say that I am extremely satisfied with the level of service she provided. From the moment I reached out to inquire about storage options, Lauren was attentive, knowledgeable, and went above and beyond to ensure that all of my questions were answered.Her professionalism and genuine care for my needs were evident throughout the entire process. She took the time to understand my specific storage requirements and offered valuable suggestions to help me make the best decision. Lauren's expertise and attention to detail made me feel confident in my choice to trust Extra Space with my belongings.Thank you!”
“My experience has been wonderful here at this location. Mr. Trotter is very professional & assisted me when my storage unit was damaged. Great customer service skills & very accommodating! He deserves a raise!”
“Best price for an 8x22 unit. 75 percent cheaper than Xtra Space Storage. Customer service is the best I have ever experienced in my 62 years of age. Thank you Erin and Kylie. You are the best.”
“Anthony was extremely helpful and so polite. He walked me through every step and made sure I had the right size unit for my belongings. The office and property grounds were meticulously clean. I feel safe leaving my items here.”
“Mr. Hargett was very communicative with me and though I disagree with how all storage facilities increase their rates, it is this business & this gentleman, I would & will, continue to do business with. I also love the cleanliness & the security at this facility!”
“Reservation was easy to do online, but you should still call to insure that they got your reservation. Gabe at the front was honest with his answers and was very trustworthy, after paper work, he showed me to the storage and let me pick from what was available. The prices are super reasonable and they also have a promotion going for the first 2 months. We had to move in a hurry and having the unit made everything much easier. They close at 9pm which was the only bumber as I had more help at night. Overall a great experience and may keep the unit even after just for the convenience of it. You also get referral credit, so lol day I referred you ?”
“I'm revising my previous post. Vic, many thanks for coming through today and for the past few days. You've been most accommodating, in every way. You've kept in constant contact with me. You arranged my transfer with masterfulness. You dotted every "i" and crossed every "t"!! I appreciate your thoughtfulness in correcting a wrong.This establishment was better when they were operated by EZ storage. I was told that I needed to make an appointment to downsize my unit. I made the appointment. I showed up for the appointment. The business was closed. I called, no answer. I went by later in the day. The business was still closed. There was no sign on the door indicating why they were closed. I called the 800 number to inquire. They were clueless. But they still wanted me to make another appointment for this transfer. All they kept saying was that they had escalated my call to the district manager. It takes that person 24 hours to contact me. They only have a few smaller units left. Your customer service is subpar and your associates are unprofessional.”
“I would just like to say that Mike has the most awesome customer service I have ever experienced he has the patience and the kindness for all of his customers I have never experienced such a wonderful person. You call him about your bills and then he makes you feel like family Mike is an asset to any company and I would love to have him on my team if I was an employer thanks for a job well done.”
“This is a very clean, secure, and convenient facility. Staff is mostly friendly and accommodating. The manager is great!Prices go up pretty quickly after your stuff is stored though. Becomes expensive! They cld use a dumpster as theres no place for any trash.”
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“Giselle the general manager is awesome. She (as well as Roger the assistant manager)goes above and beyond to assist tenants. I will only us Triangle Self Storage with the amazing customer service they give.. wish I could have gave a 12 star rating!!”