Carolyn Evans is the BEST! My wife and I drove from Williamsburg to the Patterson Ave location to do some account maintenance we couldn't do online. Carolyn greeted us with enthusiasm and kept us engaged in conversation while she worked expertly to complete the things we needed. A totally delightful experience!
September 2021
Both teller, Harley and Operations Supervisor, Carolyn Evans were extremely welcoming, friendly and VERY knowledgeable. From the minute I arrived I knew I was good hands! If you are considering changing banks, I highly recommend this branch of First Citizens Bank.
March 2021
As a small business owner it's hard to find a bank that cares about you and doesn't just want to fee you to death. After speaking with Toby we decided to move our accounts with First Citizens and it was the best choice we could've made. I highly recommend speaking with Toby.....you'll thank me.....and him later.