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“Obtaining a car loan from Navy Federal Credit Union was a great idea and a good experience. I did need to ask for a manager and not general customer service personnel. Once I got to someone who could provide a change to my loan request, it was smooth sailing. The representatives were professional, informative, answered by questions and provided me with exactly what I needed. In a timely manner. I appreciate their efforts, professionalism, knowledge, and friendliness. I am glad to do business with NFCU and bank with them for savings accounts. Thanks so much for your great customer service!”
“Elka from the Equity Loan Deportment is a 5 Star employee. She was instrumental in assisting me to complete the online application that I could not complete because NFCU servers were giving an ERROR message every time I tried to complete a certain stage in the loan application. Elka was very thorough, courteous, professional, and very pleasant to work with. A truly excellent experience. Thank you Elka. V/R LtCol Sanny, USMC (Ret)”
“Navy Federal is the best credit union around. I especially like the Vienna branch as they have the best staff of all the branches that I've frequented. I had a complicated transaction that needed to be completed a couple of weeks ago and Sybil was amazing. She was knowledgeable, professional, patient, and thorough in helping me sort everything out. 5 stars and major kudos to Sybil!”
Open 24 hours
1007 Electric Ave, Vienna
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“I was shopping for a new bank. Matthew at the call center in Herndon answered all of my questions and was helpful. Amanda A. at the Vienna branch helped me set up my business and personal accounts. She asked good questions, was interested in my business, and was very personable. I feel confident that my business is in good hands.
Bonus: NW FCU can print business debit cards in the building, unlike other banks who haven't figured out that it is 2025, and making a business owner wait 3, 5, 7, or more business days before getting a new card.”