“Needed to make some major account changes for my elderly father.Had the great pleasure of meeting and working with Juan Saravia & Todd Holden! They were both very professional and knowledgeable! I also decided to open an account! Thanks to Juan & Todd and the NW Team!”
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1007 Electric Ave, Vienna8:30 AM - 7 PM
820 Follin Ln SE, Vienna“Obtaining a car loan from Navy Federal Credit Union was a great idea and a good experience. I did need to ask for a manager and not general customer service personnel. Once I got to someone who could provide a change to my loan request, it was smooth sailing. The representatives were professional, informative, answered by questions and provided me with exactly what I needed. In a timely manner. I appreciate their efforts, professionalism, knowledge, and friendliness. I am glad to do business with NFCU and bank with them for savings accounts. Thanks so much for your great customer service!”
“Elka from the Equity Loan Deportment is a 5 Star employee. She was instrumental in assisting me to complete the online application that I could not complete because NFCU servers were giving an ERROR message every time I tried to complete a certain stage in the loan application. Elka was very thorough, courteous, professional, and very pleasant to work with. A truly excellent experience. Thank you Elka. V/R LtCol Sanny, USMC (Ret)”
“Robin (online representative) was fantastic! She provided excellent customer service. Robin was kind and patient. Robin was all about finding solutions. She is a great advocate for Navy Federal Credit Union members!”
“First Baptist Church of Vienna has continued to have such a positive impact on the community during the pandemic! They have continually given out free meals to community members, those who are elderly, and those who are sick and shut-in. They have also actively participated in the social justice movements, and have been a positive voice for change. Not only this, but they have also continued with Multiple worship and fellowship opportunities throughout the week!”