Watches in Vienna, VA

“I recently had the pleasure of interacting with Michael Katac at Liljenquist & Beckstead for the repair of two watches and the purchase of Valentine's Day Roberto Coin earrings. From the beginning, Michael exhibited an exceptional level of professionalism and dedication to customer satisfaction that truly set him apart. Michael's expertise was evident as he guided me through the repair process of my watches. He was meticulous in his approach, ensuring that each step was clearly communicated and understood. What impressed me most was his commitment to keeping me informed throughout the entire process. His updates were timely and detailed, providing a level of transparency that I greatly appreciated. When it came to selecting the perfect Roberto Coin earrings for Valentine's Day, Michael's eye for detail and deep understanding of luxury jewelry shone through. He listened attentively to my preferences and went above and beyond to ensure that the earrings I chose were nothing short of perfect. Michael's service was not just about completing a transaction; it was about creating a memorable and personalized experience. His professionalism, combined with a genuinely warm and friendly demeanor, made every interaction a pleasure. I cannot recommend Michael Katac highly enough. If you are looking for unparalleled service and expertise in jewelry and watch repair or purchase, look no further than Michael at Liljenquist & Beckstead. He truly embodies the essence of exceptional customer service, making each client feel valued and respected. Thank you, Michael, for making my experience so remarkable.”

“Fantastic service and expertise. I have engaged their services numerous times over several years for a broad range of needs. From repair of antique heirloom jewelry to cleaning/ repair of Mont Blanc and Rolex time pieces to custom creations. One of the last few old school craftsmen and experts. Worth a drive. Impeccable service.”

“I came here for an anniversary gift and I was greeted by Andrea & Nawal. I experienced amazing costumer service, and very friendly workers. It was easy to choose my gift with many options and varieties. I recommend this store for anyone who’s looking for amazing costumer care. This was an excellent experience!”

“my family and I have been coming here for years! this family owned business is very customer-oriented and has great earrings, necklaces, and rings for people looking for asian-influenced designs. they have a variety of carefully crafted gold and diamond pieces. they also have a great sale for diwali. the owner + salespeople are very friendly as well - would recommend for buying partywear + everyday wear jewelry!”

“I walked into this store without an appointment to see if I could get my gold necklace with a crucifix with a gnarled chained (badly tangled). I was there a couple years ago to get the clasp (same necklace) replaced and it has held up very well. Sue took me right away, offered me a seat and refreshment while she worked on my necklace. She also steam cleaned it and showed me how to store it properly to avoid future gnarls. Superb customer service with no charge. I've worked retail for years and have seen it all. Kudos to this company and Sue! I will definitely recommend them to my friends.”