2113 East Washington Avenue, Vinton VA 24179
“Adorable store with friendly knowledgeable staff and a small town feel. Great selection of gift ideas that i wasnt expecting when I walked in the door. The employees go above and beyond to be helpful and will work with you to find what you need. I highly recommend you check them out for your next project or gift ideas. Its a neat store.”
2113 East Washington Avenue, Vinton VA 24179
“This place is a gem if you’re a home owner. I’ve gone in several times to get materials for home repairs and they’ve saved me hundreds if not thousands in not having to call a company out. The staff is very knowledgeable and makes it a quick and painless trip every time. If you actually like customer service and a hardware store staff that can actually give you the right advice this is your place. Makes me miss the old days when all businesses were like this. I’d go here over Home Depot or Lowe’s any day! The prices are similar but the amount of time and money you save on by getting the right stuff the first time actually makes it the cheapest. I also noticed they opened a gun shop inside which is pretty awesome looking.”
3647 Brambleton Avenue Southwest, Roanoke VA 24018
“The men who delivered my grill were very polite and efficient. Thank you! I don't remember their names (young man and an older man) but I visit the store often and am very pleased with the service.”
7650 Williamson Road, Roanoke VA 24019
“I went for the 25% sale and got several items. At check out one of the items was on sale & did not qualify for the coupon. All ok however if the sale had been reflected on the shelf I would have picked up 1 more.”
301 South Electric Road, Salem VA 24153
“Great store! I’m a truck driver driving through Virginia and I broke down. I needed some commercial-grade sockets to remove some suspension from a commercial vehicle. I walked into the store and received a warm greeting from Zach. He guided me to the commercial-grade sockets and explained all the options to ensure I didn’t have to return. He went above and beyond to help me. I returned to my truck, and everything worked perfectly. The sockets fit well, and I was able to get off the side of the road promptly. Before I arrived at the store, Alex gave me detailed information about their inventory over the phone. The entire staff at this northern tools in Virginia is highly trained, friendly, and committed to providing excellent customer service. They ensure that customers get exactly what they need, reducing the need for repeated visits. Thank you, Alex and Zach, for your assistance. I’m driving off into the Sun now. Driver over out that’s a big 10 .4”
1445 Towne Square Boulevard Northwest, Roanoke VA 24012
“The best store for wood working. Excellent stock and selection, the staff are all competent experts. If you are a beginner, they can get you started on a project. If you are experienced and looking to add to your skill set, someone there is an expert. They never disappoint. Service is beyond compare.”
4142 Melrose Ave NW Suite 7 Suite 7, Roanoke VA 24017
“Went there to pick up a outside cord ,I was not aware of all the things that they have some items are less expensive than some of the retail stores, I was very impressed.”
2303 Williamson Road NE, Roanoke VA 24012
“This place is full of surprises. It's comphensively suited to your needs, yet contains elements of surprise that are special. They even sell Zagnut at the counter, for crying out loud.”
8110 Gander Way, Roanoke VA 24019
“Today wasy 1st time in a Tractor Supply store...at first I looked rough I said to nice lady her name was Michelle I said this is a man's store I'll soon b 66 never even thought bout going in...hahaha. oh my goodness it had everything I mean everything... Even summer dresses,pet food u name it...Hell even clearance tables as well and they price match...so Michelle and I continued talking I ask bout dry Cat Food we finally located this and she had her cashier ring for da sale price 9.99 ...so I bought 2.. Michelle I so appreciate your help and friendly service Truly a great Lady....I'll be back...great visit and I'll definitely be going back ..exit 146 Hollins ...ty For all ya help Michelle and carried my purchase to checkout ..and her cashier helped me to my truck to load up...... Thanks Again Michelle.”
1009 Patterson Ave SW #3403, Roanoke VA 24016
“These guys are awesome! They have pulled us out of a jamb on more occasions than one with their stock of hard to find bolts and special tools. Not to mention the customer service provided is just as awesome! Thank you Automotive Fasteners!”
8649 Cloverdale Rd, Troutville VA 24175
“I was met at the door by a associate asking if they could help me with my needs. Clean, orderly and the people are so friendly and helpful. They definitely have my business in the future.”
817 Connecticut Ave NE, Roanoke VA 24012
“We truly adore our Johnstone team! Bobby , Pablo ,Kevin and Mike take good care of our team! Our TM Erick is always ready to assist us when needed! They are always so polite and friendly and helpful! Thank you for making our HVAC company run smoothly!”
3217 Hershberger Rd NW, Roanoke VA 24017
“I love this store as its normally cheaper than Lowe's (my opinion) for the exact same things. They have lots of staff so you dont have to walk the big store for 20 mins looking for help”
4176 Franklin Rd, Roanoke VA 24014
“Ordered a patio table & chairs. When the delivery was made the driver made a big mess in our brand new lawn driving on it with a fork lift. I called Home Depot and their insurance contacted me in a couple of days and paid for our original contractor to make the repairs. I sincerely appreciate them making it right. And, I love the new patio set.”
4520 Challenger Avenue NE, Roanoke VA 24012
“Marc is an awesome associate and was very helpful in helping us find a hard to get plumbing cartridge remover. He needs a raise and promotion and use his work ethic and style as a basis for training. Thanks to Marc for helping us and going out of his way to help us find the tool we need!!!”
4176 Franklin Rd, Roanoke VA 24014
“They were awesome everyone in good spirits and so helpful made my visit easier. Gentlemen in yellow like hat was the boom. He was very respectful and helpful will be back.”
5040 Rutgers St NW, Roanoke VA 24012
“I wanted to come on here specifically to give Kevin an honest review because he genuinely deserves the recognition. Kevin was absolutely incredible! He went above and beyond to help me, and his customer service was honestly next level. He was extremely helpful, friendly, knowledgeable, and genuinely cared about making sure I had a great experience. What really stood out was how personable and genuine he was. You don’t come across people like Kevin every day. He’s the kind of person who makes you feel like you’ve known him for years. Honestly, after talking with him, I’d invite the guy over to hang out with my friends and family. 😂 Lowe’s is lucky to have someone like Kevin. He’s a perfect example of what great customer service should look like. If you’re ever in Lowe’s and need help, find Kevin you won’t regret it!”
4224 Valley Ave, Roanoke VA 24018
“I’ve lived in Roanoke for over 10 years and I always go to this Lowe’s every time I’ve never been disappointed. yesterday I had the pleasure of meeting Rebecca and Zach Who wore my sells representatives?. They were super helpful, knowledgeable, compassion, and patient very blessed to have met them and I felt so at ease with my purchase, they were truthful and honest and very helpful. They went above and beyond in my opinion to help my experience, be awesome and to make it happen.! Thank you guys for being an amazing”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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