AutoZone on Holland Rd. in Virginia Beach, VA, is a top auto parts retailer known for its friendly and helpful staff. Customers have shared positive experiences over the years, highlighting the exceptional customer service provided by the employees and management. Many appreciate the personable approach, especially for those who may feel overwhelmed, like single women or those managing small fleets of vehicles. Despite one negative encounter with a rude employee, most reviews emphasize the store's overall quality and recommend it to others. Customers frequently mention their gratitude for the assistance received, noting how staff members like Kalah and Purnell go above and beyond. The store is well-organized and efficient, making it a preferred choice for many in the area. New visitors often leave satisfied, with some declaring it their new go-to auto parts store after receiving the right parts and helpful guidance. Overall, AutoZone in Virginia Beach is committed to providing great service and ensuring a smooth shopping experience for all customers.
I needed to get batteries for my auto key FOB. The clerk was super helpful and even assisted with installing the replacement batteries, thankfully, because as it turned out I needed 2 different type batteries as one of the FOB was not the original provided by the dealer at time of vehicle purchase.
June 2026
Headlight replacement, thanks to Purnell I’m up and running. Great Customer Service!!
June 2026
Thanks for everything Terrell is the man he got me exactly what I needed and had my ac back charged and ready to go I highly recommend and appreciate the service
