New Balance, a renowned footwear brand, has consistently provided exceptional customer service and product quality, according to the reviews. The knowledgeable and helpful staff have been praised for their expertise in recommending the right shoes and insoles to address various foot and health concerns. Customers have appreciated the brand's guarantee and willingness to accommodate exchanges and returns, ensuring a satisfactory shopping experience. Despite occasional supply chain challenges, New Balance has maintained a strong reputation for its friendly, accommodating, and reliable service, making it a go-to choice for those in need of comfortable and supportive footwear.
If need help fitting shoes go see Frankie, he's the bomb, very knowledgeable and friendly.
August 2025
The gentleman behind the counter was extremely knowledgeable about what sort of insoles I should be buying for my knee and back pain. He also made some recommendations for shoe changes and I plan on heading back to this store as soon as I need to. For now, I'm walking on air and only have new balance to thank.
July 2025
We walked in around 4:20 on July 22nd and didn't get their names, but the two gentlemen who were there to help us have been extremely kind and helpful to us multiple times before. Overall, really good selection and even better customer service!
