Public Storage in Virginia Beach offers convenient storage solutions with a focus on customer satisfaction. Customers can easily reserve a space online at no cost and skip the counter through the eRental option for a quick move-in. The facility is well-maintained and clean, with a friendly and professional staff. Staff members like Josie and Terri provide helpful, prompt, and friendly service, answering questions efficiently and making the check-in process simple. Many reviews highlight the excellent communication, quick solutions to issues, and the kindness of the team. Customers appreciate the personal attention and trustworthy environment, making Public Storage a reliable choice for their storage needs. Overall, the facility provides a smooth experience, with staff members who go above and beyond to assist every customer.
Josie was helpful, attentive, and compassionate. She was able to provide options and solutions for our needs. Excellent service!
April 2026
Lindsey at the Little Creek road location was amazing! I didn’t realize I reserved a unit that was not climate controlled. She it was very accommodating to meet me at her location to go over. Sizes and talk options. She was very knowledgeable., personable, and genuinely loved her job. Tj ank you!!!
March 2026
Very responsive and well organized. Even called me after move in to make sure everything went well! Highly recommend these folks
