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“David L. has always been our trusted advisor for service at your store, We had a 7AM appointment but April recognized me and greeted me by name. She explained that she could get me signed in and offered her assistance. David subsequently kept me current on the progress with the replacement of the back-up camera.
David and April not only keep us coming back for service, but they create new vehicle sales more than any salesperson. They deliver on value received from CMA and Ford Motor. This is high praise since I came out of sales and marketing.
Please commend them both on a job very well done. Thank you.
The service was so good....well, we bought another car from Stu Young. The sales operations for this store was impeccable. No pressure or antics, just professional guidance based on integrity and knowledge. Stu listened to our needs, applied his knowledge to those needs, and then provided meaningful guidance. The business manager and general manager also pledged their involvement to our ongoing satisfaction. Great service, professional sales, and seamless store operations....you can't ask for more that that. THANK YOU
11/25 UPDATE...Still going back for both are Ford products. Thank you.”
7:30AM - 5:30PM
317 Bypass Rd, Williamsburg
Auto Parts
“We were visiting family and damaged my bumper (hit a low curb) and it was dragging on the tire. I called Caliber and talked to Sorin. She took me in without an appointment and had me back on the road in 30 minutes. She was great! Professional and friendly, and understand of my issue. Highly recommended!!”
7:30AM - 9PM
6497 Centerville Rd Ste 308, Williamsburg
Auto Parts
“For years I've turned to AAP (specifically Centerville Rd, although they're all great) for automotive challenges. They always take care of, not only myself but my Mom also. Battery died today and not only did warranty cover but we received a discount on another part we needed. The people that work here are always kind, considerate, helpful and educating. I always learn something. That's those there now and in the past years. It means a lot when someone truly has an energy of caring and they all do. Thank you and good fortune to you all!”
“Did an outstanding job on my vehicle, to the point you can’t tell it was even in an accident. Their staff was very professional, knowledgeable and kept me in the loop with the timeline for the repairs. Thank you and keep up the good work, definitely would recommend this company..”
“Thank you Auto Zone on Merrimac Trail in Williamsburg, VA!! The staff is super friendly and helpful!! We are on vacation from Massachusetts and the heat fried our battery in our vehicle. Mara was amazing and she helped get us all fixed up and back on the road. Can’t say enough good about this store and the wonderful staff! ? Thank you so much!”
“Ronnie and Nick will always be my first choice when in need of anything automobile! Lil Dave is the coolest!! Pete is an awesome boss and store owner!! Love u guys!! Xxxooo”
“While visiting Williamsburg on vacation, our car was suddenly in need of a new battery. When we arrived at the store we were greeted by Mike and Willie who are so fantastic! Within a matter of a few short minutes, Mike was taking out and replacing the battery and Willie helped us wrap up our order. Both Mike and Willie are so kind and easy going and I’m so thankful that their store is where we ended up. A huge thanks to you both for taking such good care of us! ?”
“The employee’s were very helpful even with small details like license tag bolts. He assisted me in finding the correct bolts and then installing them. I will use them in the future.”
7:30AM - 5:30PM
601 E Rochambeau Dr, Williamsburg
Auto Parts
“I was able to schedule pretty soon an appointment for an oil change, inspection of break pads and rotors. The service was completed in an efficient time. There was free refreshing drinks and comfortable waiting area. I recommend this place.”
“Best possible experience. Everybody was friendly and helpful, the work was done fast, it looks great, and the price was very reasonable. Nobody wants to need a body shop, but if you do, I’d definitely recommend these guys.”
“Every time I go here they help me. Last contact was Justin who tried a product from his own trunk before he recommended it. Last time before that a woman (sorry, do not remember name) directed me to the correct solutions. No one wasted my $ or my time. I will go back there because of it. Thank you!”
“We were passing through Williamsburg in our new car when 2 warning lights came on. We stopped by this AutoZone to get them scanned, and the very polite younger gentleman was able to scan the car and quickly come up with what the issue was. He also gave us extremely helpful advice and tips on where to go from there. Thank you for your help!”
“I have dealt with this business since it opened. It is close to my home, that is why I gave it a try. Every time I enter I am welcome by someone waiting on in a short time. The store is always in an an organized order and items are identified with visible signs. If you have trouble, the staff are there to assist. I have always be satisfied with their products and servics. They also honor our military and Veterans with a discount. I highly recommend O'Rileys to all.”
“The manager at this location is excellent. I came in on a Sunday because my car battery was dead. It was still under warranty so she got a new battery for me, took out the old battery and replaced it. All in about twenty minutes. I am so grateful for such a pleasant experience.”
“The employees took extra care to make sure the inside didn't get dirty. I had my battery replaced. I thought it was still under full warranty but on the front it said pro-rated. I got $22 back..?.. not their fault.”
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“Great service at reasonable cost. They were recommended to me by someone I work with who has used their services for years. I will go them the next time my car needs servicing.”