We live nearby and I've stopped in many times, meeting and chatting with Cheryl. She is delightful, straightforward, and very helpful. When we needed a new sofa bed, we felt compelled to buy here! It's a great store, and Cheryl is amazing. Pam, behind the desk, is also welcoming and friendly.
October 2023
Very good customer service. Communication is something I really love, especially if I'm going to make a big purchase. I've purchased my last 2 living room sets from Roberts. I saw a set I really want in there recently, and Steve has communicated with about my options, and I love that.
October 2023
Steve was an awesome salesperson. Never used pressure only information. The delivery was expedited and pleasant and timely.
If you like shopping where the owner is in the town and one of the stores, you'll love Roberts Furniture & Mattress in Yorktown, Williamsburg, Newport News, Winchester and our flagship store in Hampton. Thousands of Virginia customers just like you have enjoyed the personalized one-on-one service you just won't get at the big box stores. If you want to find the just -right furniture or possibly custom piece at the best price.....in one visit......Your Roberts Furniture & Mattress should be your first stop.
