Ultimate Automotive Group (UAG) in Winchester, VA, is highly regarded for its reliable and trustworthy service. Customers consistently praise the dealership for its friendly and professional staff, particularly mentioning Chris and Bob, who go above and beyond to meet their needs. Many appreciate the smooth and hassle-free purchasing process, whether buying a vehicle in person or online. One customer highlighted how the team supported them with pickup, delivery, and pre-purchase inspections, making the online buying experience the best they’ve ever had. UAG is known for fair prices and honest assessments. Customers who have had work done at other shops often turn to UAG after negative experiences, because of their transparency and quality of service. They are quick to identify issues and provide solutions that save customers money, such as replacing a shredded AC compressor at a fair price and fixing mistakes made by other shops. The dealership’s ability to handle repairs efficiently and thoroughly earns high praise, with many customers stating they will return for future service. In addition to sales and repairs, UAG is appreciated for its customer-focused approach, treating each person with respect and care. Long-time buyers trust the dealership and recommend it to friends and family, emphasizing its honest, no-hype attitude and dedication to quality. Overall, UAG is seen as a reliable, friendly, and professional business that prioritizes customer satisfaction above all.
UAG is my go-to when I need a reliable car or truck for the family or service on any vehicle. Chris and Bob are the best. When you get a car here you can rest assured these guys are going to back you up and do everything they can to keep you on the road.
June 2025
Careful, professional, and knowledgeable. Highly recommend.
January 2025
I highly recommend Ultimate Automotive Group in Winchester. I bought a stock 2008 Mustang GT in fantastic condition. I worked with Bob and Chris who are professional, friendly and down to earth. Chris made the purchasing process so easy, and personally delivered the car to my home. Outstanding customer service. Thank you... read full comment
