Journeys offers a positive shopping experience with friendly and helpful staff. Customers often receive attentive service from associates like Genesis, who answers questions and makes helpful recommendations. Kian goes above and beyond by suggesting alternative sizes and colors, helping customers find the perfect fit and style. Other employees are described as friendly, kind, and welcoming, creating a comfortable environment. Staff members are proactive, checking for sizes and offering options when the exact item isn't available. Overall, the team at Journeys is praised for their easy communication, helpfulness, and cheerful attitude, making shopping there enjoyable. The store's welcoming atmosphere and attentive service leave customers satisfied and eager to return.
I had a pretty good experience. They were able to help me find what I was looking for. Compared to the other shoe stores I walked in within the mall, they were the most helpful.
October 2024
I went to Journeys on Wednesday looking for a new pair of shoes and had an amazing experience. The sales associate Genesis was super sweet and she was able to answer any questions that I had and even recommended me some shoes that she thought were nice.
August 2024
The Hispanic American girl with dark skin treated us super friendly.
