Nordstrom Rack is the off-price division of Nordstrom, Inc., offering a wide selection of fashion for the whole family and home at discounted prices, often up to 70% off. With over 200 stores and an online shopping option, it has been a go-to destination for style seekers for 40 years. Customer experiences vary, with many praising the helpfulness of staff, particularly Liza at the register, who went above and beyond to assist a customer with their credit card verification. While the store has a good selection of items, some shoppers note that specific sizes, especially for designer thigh-high boots, can be hard to find. The aisles are reported to be easy to navigate, and there are plenty of options for budget-conscious shoppers, though some customers have mentioned a lack of customer service at times. Returns can be a bit complicated, especially for high-priced items, with some customers feeling uncomfortable during the process. Overall, Nordstrom Rack remains a popular choice for those looking for great deals on fashionable items, even if the customer service experience can vary.
One of the workers named Brenae helped me find a last minute dress for a wedding that I was attending. She also helped me find some matching shoes to go with it! She found exactly what I needed! She was very helpful and made my day 😊
April 2026
Average, nothing really bad to say, but nothing good to say either.
April 2026
I love Nordstrom Rack! One of my favorite stores to shop for designer items.
