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“Our recent experience at the Woodbridge, VA AT&T location was truly a special. For the first time in my life I was able to walk into a store and be helped IMMEDIATELY. No wait, no hassle. Keishla was able to get our situation resolved in mere minutes after wasting 4 hours the previous day on attempts over the phone with customer service. She was very patient, knowledgeable, and insightful. A true superstar.”
“Went in there this weekend , Had a great experience with Sabrina. She was very knowledgeable and helpful
Helped me figure out my issue and left the store happy”
“JOCELYN GUERRERO
Senior Mobile Expert at T-Mobile was absolutely outstanding. She was attentive, knowledgeable, and went above and beyond to help me. I hope her boss recognizes her—she truly deserves it!”
10AM - 7PM
4377 Dale Boulevard, Woodbridge
Mobile Phones
“I purchased a new android phone from your 4377 Dale City Blvd Woodbridge,VA in late June 2026. Every technician is always helpful and kind. Susana helped me copy my data while explaining what she was doing and told me to come back if I needed further help. I came in another time and Malik helped me. In the past Maria helped me when I first started purchasing my cell phones from your store. I could go to Best Buy but I choose your store & only your store because of your helpful, knowledgeable and kind technicians. I have been a customer for many, many, many years. I would be glad buy all three employees breakfast that is how much I appreciate them! Jim D.”
“Victor was super helpful both visits answered all my questions answered and got the trade in completed with ease and no headaches. Would recommend this store and victor”
“Maria was so professional and helpful I nearly fell in love with the kindness. Then Jose came out to close the deal with even equal quality of professional service I’m impressed and dedicated this location for all my service needs. Thanks Maria”
“The owners are really nice and helpful. Fixed my phone very quick and efficient. And the price was reasonable! Thank you very much I will be recommending to
Others as well !!”
“After a very disappointing experience at the T-Mobile Experience Store earlier that day, I visited the Potomac Mills T-Mobile store, and the difference was night and day.
Alex provided some of the best customer service I’ve experienced in a long time. He was knowledgeable, professional, patient, and genuinely wanted to help. He took the time to answer all of our questions, verified information when needed, and never made us feel rushed or dismissed. His attitude and demeanor immediately put us at ease.
What impressed me most was his emotional intelligence. He listened first, understood our concerns, and focused on finding solutions rather than arguing or trying to prove a point. That is exactly how customer service should be.
To make the contrast even more remarkable, Alex was able to help us purchase the exact product that the male manager at the T-Mobile Experience Store insisted T-Mobile “didn’t have.” Within minutes, Alex had everything squared away. His product knowledge and willingness to help made all the difference.
If T-Mobile is looking for future leaders, Alex is exactly the type of employee they should be promoting. Based on my experience, he has the professionalism, technical knowledge, and emotional intelligence that every manager should have. In fact, after experiencing both stores on the same day, I would rather see someone like Alex leading the Experience Store than the male manager we encountered there.
Thank you, Alex, for restoring my confidence that exceptional customer service still exists. You are a tremendous asset to the Potomac Mills T-Mobile store, and I hope T-Mobile recognizes the value you bring to the company.”
“A giant thank you to Trell. He made it so easy for me. He was very friendly and efficient. Great customer service. Location is great you can grab a coffee in the same plaza. Plenty of parking.”
“Visit store to troubleshoot a service call make from my house. Cricket service by Internet leave ve with out service. Then Victor the sales person in the store help me to restore my service.
His patience exceptional and very knowledgeable in all my service and devices questions.
Definitely recommend this store.”
“I was treated kindly and I was very impressed because I had never been treated so kindly. The people in this place were very kind and very helpful. Thank you for your kind attention. We will return soon.”
“I’ve gone to this business in several occasions for my phone screen and laptop repair. I’m very impressed with the prompt service, they are very helpful and professional. I highly recommend this business for all your cell phone needs.”
10AM - 7:30PM
13532 Jefferson Davis Hwy, Woodbridge
Mobile Phones
“I recently visited a cellphone shop due to severe damage to my phone's screen, and I was pleasantly surprised by how quickly they fixed it—just 30 minutes! My phone came out looking brand new. Additionally, I found a fantastic selection of accessories at great prices. Joel, who assisted me, was exceptionally kind and patient throughout the entire process. I can't thank him enough! Highly recommend this shop for anyone needing quick and reliable service!”
“Excellent service. The ladies are always so nice and knowledgeable. I always recieve the best service and products. They're always willing to answer my questions and are happy to help.”
“Best phone shop i ever been too !! he is HONEST and has great phone plans for low prices and he fixes phones & computers ! Also sells beautiful custom shirts for good prices and even has custom phone cases. You guys need to come here he is the best”
“Walked in and was immediately greeted by a friendly professional. All my questions were answered- no sales pressure or attitude when I decided to not get the additional service.”
10:30AM - 8PM
14352 Jefferson Davis Highway, Woodbridge
Mobile Phones
“This boost mobile has the best sales person name Alison she’s really helpful and nice, the best assistant manager . Excellent customer service ! Love this boost mobile”
“Had to upgrade my iPhone this morning and Steven was great again! Four years later and still super helpful and knowledgeable. Thank you.
Ran in to the store this morning with a phone that wouldnt unlock. Isaiah took a quick look and within minutes, the phone was back to normal. Knowledgeable, calm, and funny representative. Thank you so much, Isaiah!!”
“Without a doubt the best cell phone purchasing experience I have ever had. I have been a Verizon customer for 20 years and unfortunately broke my phone today. Josue took incredible care of me and got me the best deal possible. He was very patient, knowledgeable, friendly, and helpful. I know this isn't a factory store but the deals were at least as good and the service was better. It was a drive but I am glad I made the trip and believed the positive reviews. My new go-to Verizon store.”
“Rodrigo was extremely helpful and informative. He went over and beyond my expectations. Very patient and professional. He exemplify qualities of a lead employee. Awesome experience!
Thanks Rodrigo!!!”
10AM - 8PM
15100 Potomac Town Pl, Woodbridge
Mobile Phones
“Alejandra Was very helpful to me and my daughter. She took her time to help us. She answered our questions regarding the laptop we were planning to purchase.
Thank you, Alejandra. Happy Customer.”
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“Very honest service and fair pricing. They tell you upfront in my case, whether it will be $20 for cleaning or $60 to fix the part. it only needed cleaning, and they charged me $20. Great place and people.”