“Super nice people, good prices, and went out of their way to make me not feel like a rookie. Got a lot of good tips to help me save money, and be a better welder.”
“It’s very upsetting to see customers leaving a low rating due to the economy hardships. The ratings are about the business and their services. We’ve lived here for well over 30 years and have not seen greater customer service and better personal than this.Yes, the economy has caused hardships and losses for everyone but no one criticizes or rates a customer for their inability to spend. The customer service here is fantastic, and they will order you pretty much anything you need if they don’t have it, they go above and beyond their way to provide what you need, to make you feel welcomed and helped. That’s great customer services, kindness, politeness, a great team with superb management, and I haven’t seen anywhere else. I would give them 10 if I could, but judging them or the store because of everyone’s hardship is insane. Yes, it does matter that they do not have everything in their store, but they can and always do order everything you need, if you ask them. Let’s not forget that every store no matter how big or small, can’t and won’t have everything one would want.It’s great to see them still able to open the doors for all of us every morning and welcome us in and help us with a smile, as many, many other stores have long been forced to close their doors to the public and lost everything.These kind people know no boundaries when it comes to services and call you by your first names. They are wonderful, helpful, and providing a fantastic services consider all the circumstances.Thank you kindly for your great customer service, help and support, and we are very sorry for the hardships caused upon you/all of us by this miserable and unjust system.”
“Came out to see the sweat shirts and black Friday sales and I scored! Hood canal, "Burgundy", and fits perfectly.Not really anything against the store and the employees acted really professionally after I had an "encounter" in the parking lot with a VERY VERY small drunk guy. My mom and her friend were in the front, and (obviously) I was in the back when it became very clear that this guy was either high, drunk, or looking for something to get high and I have a problem with that happening in my area but my first initial response was "he really needs to get far away from my Mom.I'll make it clear that I'm far away from short and I guess I can be intimidating. I don't think I am but he decided that he would come back and get really close to me after I told him "no thank you," "we don't have anything you want", and finally "dude you really need to get away from me. I promise you will regret it." Well his tiny little boy body decides to be right there in my face and I can smell the" rich and pungent" aroma from him and all I hear is the horn honking like crazy, my mom and her friend SCREAMING at me to get in the car, but I am in protective mode and the next thing I know, dude has managed to forcefully pull himself back away from me, spinning slightly, and there might have been a small curb in his way; would he have avoided said curb had the alcohol binge not happened? The world may never know that answer, but it's possible. My arms didn't TOUCH him, but he did get his body in the way of my "hips" when he got a little bit less than an inch from me. I was very clear that he needed to get away and he chose that chapter in his own book by himself. Just clarifying, he was Not Hurt, and immediately got up. I listened to my Mom, and got into the car until the employees were coming out to assist.Dude was choosing to go to other cars and get right in the car door area, it wasn't just we got lucky.. I told the manager (name started with a j?) Call the police, he is really not going away from your parking lot and he needs to." Staff was "on it and Mason county was pretty quick to respond. I was told that dude was upset about a new iPhone 15 and money after his own fall but all I saw was the drunk liquor bottle of the cheapest garbage vodka ever. Gross. Kind of the typical drunk in belfair I guess. Hopefully nobody else gets to deal with him.”