1692 Mile Hill Dr, Port Orchard WA 98366
“Every time I go in there with a question they're super helpful and guide me in the right direction! They've even ordered more of one thing for me when they didn't have enough at the store.”
6100 Bethel Rd SE, Port Orchard WA 98367
“Our first time interacting with Arrow Lumber. Everyone was so pleasant! Brenner was amazing to work with. He did a fabulous job helping us navigate our choices and got everything order. Brenner's communicate was above and beyond! Who knew such customer services still exists ! Received our delivery today...went off without a hitch!”
1325 Lloyd Parkway, Port Orchard WA 98367
“I went in to Evergreen Lumber in Port Orchard to buy two trex boards, only to learn that the sample piece I brought along was not Trex. I am not a builder so I was not aware that several different manufacturers make a Trex-like product. Rick Wells was behind the counter and he showed me the difference and explained that it was Fiberon brand that I was after and they carried that also. Good customer service is becoming all to rare these days so it was very refreshing to walk into this huge lumber yard that obviously services the large contractors and be treated as though I was one of there biggest customers. Thank you Rick and thank you Evergreen Lumber! Jon Westerlund”
Mailing Address 3377 Bethel Rd SE, Ste 107 #154, Port Orchard WA 98366
“Have bought from her several times. Extra quick fulfilment and good prices/availability. Once or twice there was a small error in fulfilment and they credited me with full purchase amount which was unnecessary and too generous but nice. my go to for swiss tools”
1415 Olney Avenue Southeast, Port Orchard WA 98366
“Customer service is top notch. We were greeted upon entry, and received assistance as needed. One of our purchases was Propane. Their price is well below the prevailing market.”
150 Southwest Sedgwick Road, Port Orchard WA 98367
“Picked up so many nails, braces, lag screws, paint, and lumber to repair an old deck. Employes were friendly and helpful finding us extra inventory in neighboring containers.”
150 Southwest Sedgwick Road, Port Orchard WA 98366
“I had a great experience today at Lowe's and want to make sure it's acknowledged. I came up to the paint counter around noon today (12/19/23), and asked for a small sample of a paint color I'd picked out. The gentleman behind the counter asked what I would be using it for, and I explained I'm a novice and had "a lot of dumb questions". He eased my mind, said he'd help me, and anticipated answers to queries I didn't know I had. He got me what I needed to clean the area first, helped me to determine the sheen I needed, and when I asked about brushes, he steered me toward the small paint rollers which I had not even considered (as I said- extreme novice here!). I asked where the painting tape was, and he told me to make sure not to remove it after the paint had dried (so it won't lift the paint up with it). He grabbed me a paint tray (again, something I hadn't thought of). Through all my muddling through this, he was polite and didn't make me feel dumb. I didn't get his name, but he deserves serious accolades, and puts a great face on Lowe's.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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