Casper - Bellevue Square is highly praised for its friendly and knowledgeable staff, making mattress shopping a positive experience. Customers appreciate the personalized attention from salespeople like Evy and Kelly, who go out of their way to help find the right mattress for each individual. Evy, in particular, was noted for treating a young customer as the true customer, making the process easier and more enjoyable for families. The staff are attentive to questions, offer relevant information about different mattress options, and provide excellent follow-up support. The store is the only location in Washington, which many customers value, as it allows them to try out mattresses in person rather than buying online. Customers enjoy the convenience of taking home their mattress in a box the same day, with services like curbside pickup available. Overall, Casper - Bellevue Square provides a welcoming environment with helpful staff who ensure a smooth and satisfying shopping experience, leading to happy and loyal customers.
Greg was incredibly helpful and knowledgeable in finding me the best mattress for my needs. Will definitely use Casper and Greg again!
December 2022
Kelly was fantastic at helping me pick out a bed for my fiancée and I. Cannot thank her enough for the personalized attention she gave us in the decision and keeping in touch to make the sale happen! She’s a great asset to the company. We love our Wave Hybrid. ?
December 2022
very happy with the friendly and very knowledgeable service from Kelly at Casper Bellevue! she made time for our questions, great follow through, and we are very happy customers! highly recommend working with her! thank you!
